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For Companies At a Glance
- Tasks: Manage payroll and pensions, ensuring accuracy and timely responses to employee queries.
- Company: Join Caroola, a leader in tax and accountancy services for freelancers and small businesses.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and uncapped earnings.
- Other info: Hybrid role with a supportive environment focused on mental health and career growth.
- Why this job: Make a real difference in the lives of contractors while developing your skills.
- Qualifications: Good IT skills, effective communication, and a Level 3 payroll qualification preferred.
The predicted salary is between 25000 - 28000 £ per year.
Salary: £25,000 - £28,000 pa
Location: Warrington - WA1 - Hybrid Role (2 days office based)
Who are we?
At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community. This position will be focusing on our payroll provider brand – Parasol. Parasol is one of the UK’s leading umbrella employment providers, supporting thousands of contractors and freelancers across a wide range of industries. Acting as the contractor’s employer, Parasol handles all payroll, tax, and compliance requirements — ensuring smooth, compliant payments and access to full employment rights and benefits.
Role Overview:
Reporting to the Payroll Manager, the Payroll and Pension Coordinator will be responsible for ensuring that the payroll and pension associated administration and employee enquiries are dealt with in a timely and accurate manner.
Key Responsibilities:
- Processing new starters and leavers
- Producing forms for external third parties including but not limited to statements of account
- Supporting the production and process of daily payroll transactions
- Filing and general office housekeeping/administrative duties for the payroll department
- Ensuring all email and telephone enquiries are completed within agreed first time resolution and service level agreement targets
- Dealing with all aspects of Statutory Payments and Deductions
- Advising Employees on PAYE and NIC matters
- Resolving PAYE queries with HMRC
- Actioning HMRC coding notices
- Actioning pension set ups and contribution amendment requests
- Auto-enrolment pension administration
Person Specification:
- Demonstrate good IT skills
- High level of accuracy
- Effective communicator
- Good analytical skills
- Proficient in Microsoft Office (i.e. Word, Excel, PowerPoint) & Microsoft Outlook
- Level 3 payroll administrator qualification would be desirable
Benefits Package:
- Annual Leave - Enjoy 25 days off plus Bank Holidays to reach a maximum of 29.
- UNCAPPED Earnings
- Bupa Private Medical Insurance
- Cycle to work scheme
- Company Pension
- Caroola supports the mental health of its people. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health.
- Employee Assistance Programme - We provide 24/7 365 days a year counselling and support through our Employee Assistance Programme
- Gym Membership
- Onsi - Salary Advance Scheme
- My Savings Pal - Earn cashback
Payroll and Pensions Co-ordinator in Chester employer: Parasol
Contact Detail:
Parasol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and Pensions Co-ordinator in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and pensions field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to payroll and pensions. Practice your answers, focusing on your accuracy and communication skills—these are key in this role!
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your proficiency with Microsoft Office and any payroll software you've used. Highlighting your analytical skills can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Caroola and Parasol.
We think you need these skills to ace Payroll and Pensions Co-ordinator in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll and Pensions Coordinator role. Highlight relevant experience and skills that match the job description, like your IT skills and any payroll qualifications you have.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific responsibilities from the job description and how your past experiences align with them.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon and make sure your key skills and experiences stand out. We want to see your strengths without wading through fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Caroola!
How to prepare for a job interview at Parasol
✨Know Your Payroll Basics
Make sure you brush up on your payroll knowledge before the interview. Understand key terms like PAYE, NIC, and statutory payments. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your IT Skills
Since the job requires proficiency in Microsoft Office, especially Excel, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used them in past roles to streamline processes or improve accuracy.
✨Communicate Effectively
As an effective communicator, you'll need to demonstrate this during the interview. Practice explaining complex payroll concepts in simple terms, as you might need to do this with employees in the role. Clear communication is key!
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific payroll situations, like resolving a PAYE query with HMRC or managing employee enquiries. Think through some scenarios beforehand so you can respond confidently and show your problem-solving skills.