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For Companies At a Glance
- Tasks: Lead a team to ensure exceptional guest experiences at a stunning 4* hotel.
- Company: Join a beautiful South Devon hotel known for its high standards and excellent reputation.
- Benefits: Enjoy a competitive salary, share of tips, and potential live-in options.
- Why this job: Be part of a dynamic team in a vibrant environment that values customer care and professionalism.
- Qualifications: Previous luxury hotel experience and strong customer service skills are essential.
- Other info: Flexible hours and a chance to work with high-profile clients await you!
The predicted salary is between 24000 - 32000 £ per year.
Paramount Personnel are recruiting for an experienced Reception Supervisor, to assist the Reception Manager, at this stunning South Devon Hotel, near Kingsbridge. £28,000
- Previous Hotel experience essential
- Share of tips
- 40 Hours
- Great company benefits
- Live in may be available
The Reception Supervisor will be working alongside the Reception Manager to ensure that all guest needs are met to the high standard required by the hotel, coordinating with all front of house colleagues to ensure our guests' expectations are always exceeded.
Under the direction of the Reception Manager, you will assist in achieving the goals and targets set by maximising Occupancy / Room Rates, by maintaining and building upon the reputation of the hotel, and by ensuring that business objectives are accomplished. You will also oversee and direct a team of highly skilled Receptionists while ensuring that guest needs are met to the highest standards.
Reception Supervisor Requirements
- Previous experience in a luxury hotel
- Flexibility to work varied hours
- Good level of written and spoken English
- Exceptional customer care skills
- Empathy for your guests and colleagues
- Ability to work under pressure
- Pride and attention to detail in your work
- Distinctive, professional, and warm personality
- Confidence & professionalism in dealing with high profile clients
For more information on this reception supervisor role, please contact apply directly.
Hotel Reception Supervisor employer: Paramount Personnel
Contact Detail:
Paramount Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reception Supervisor
✨Tip Number 1
Familiarise yourself with the hotel’s values and mission. Understanding what makes this particular hotel unique will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience in luxury hotels. Highlighting your customer care skills and how you've handled high-pressure situations will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your leadership abilities. As a Reception Supervisor, you'll be overseeing a team, so be ready to talk about your experience in managing others and how you motivate your team to achieve high standards.
We think you need these skills to ace Hotel Reception Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous hotel experience, especially in supervisory roles. Emphasise any specific achievements or responsibilities that align with the requirements of the Reception Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your exceptional customer care skills and your ability to work under pressure. Mention your flexibility in working varied hours and how your personality aligns with the hotel's values.
Highlight Relevant Skills: In your application, clearly outline your proficiency in written and spoken English, as well as your empathy for guests and colleagues. These are crucial for the role and should be evident in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for a Reception Supervisor.
How to prepare for a job interview at Paramount Personnel
✨Showcase Your Customer Care Skills
As a Reception Supervisor, exceptional customer care is crucial. Prepare examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to empathise with guests and handle their needs effectively.
✨Demonstrate Leadership Experience
You'll be overseeing a team of receptionists, so it's important to highlight any leadership experience you have. Discuss how you've motivated a team or resolved conflicts in the past to show that you're capable of managing staff effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about situations where you had to manage difficult guests or unexpected challenges, and be ready to explain how you handled them.
✨Research the Hotel
Familiarise yourself with the hotel's reputation, services, and values. Being knowledgeable about the hotel will not only impress the interviewers but also allow you to tailor your answers to align with their expectations and culture.
