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- Tasks: Coordinate care schedules and match clients with field staff while providing excellent customer service.
- Company: ParaMed Home Health Care has a 40-year tradition of compassionate care and community support.
- Benefits: Enjoy flexible work options, health benefits, education allowances, and exclusive employee perks.
- Why this job: Join a supportive team dedicated to making a positive impact in people's lives.
- Qualifications: No specific experience required; strong communication and computer skills are essential.
- Other info: Entry-level position with full-time opportunities available.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.
Why You’ll Love Working Here
- Celebration and Recognition programs
- Part time and Full-time opportunities
- Comprehensive health and dental benefit plans
- Education allowance for employees and family
- Employee Assistance Program
- Employee perks and exclusive offers
What You’ll Do
- Assign appropriate staff to patients based on factors like patient-suggested times, staff availability, and relevant skill sets
- Build a care schedule for patients
- Enter and update employee and patient data within computerized systems
- Respond professionally and courteously to calls and electronic communications from funders, staff, patients, and families
- Document and report all staff and patient interactions appropriately
What You Bring
- One year of administrative or office experience is an asset
- Scheduling experience is an asset
- Strong computer skills
- Superior customer service skills
- Effective oral and written communication skills
- Compassion and empathy when interacting with patients and their families
Time Type
Full time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
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Scheduling Coordinator employer: ParaMed Home Health Care
Contact Detail:
ParaMed Home Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially home health care. Understanding the specific needs of patients and how scheduling impacts their care will give you an edge in interviews.
✨Tip Number 2
Highlight your customer service skills during networking events or conversations. Since this role requires superior customer service, sharing relevant experiences can make a strong impression.
✨Tip Number 3
Practice your communication skills, both verbal and written. Being able to convey information clearly and empathetically is crucial for this position, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Connect with current or former employees of ParaMed Home Health Care on LinkedIn. They can provide insights into the company culture and what they look for in a Scheduling Coordinator.
We think you need these skills to ace Scheduling Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Scheduling Coordinator position. Tailor your application to highlight relevant experience and skills that match what ParaMed Home Health Care is looking for.
Highlight Customer Service Skills: Since superior customer service skills are essential for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to communicate effectively and compassionately with clients and staff.
Showcase Relevant Experience: If you have any administrative or scheduling experience, be sure to emphasise it in your application. Mention any software or systems you are familiar with that could be beneficial for managing schedules and data entry.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your passion for providing compassionate care. Explain why you want to work at ParaMed Home Health Care and how you can contribute to their mission.
How to prepare for a job interview at ParaMed Home Health Care
✨Showcase Your Customer Service Skills
As a Scheduling Coordinator, you'll be the primary point of contact for clients and staff. Be prepared to discuss specific examples of how you've provided excellent customer service in previous roles, highlighting your ability to communicate effectively and empathetically.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities to manage schedules and data. Bring up any experience you have with scheduling or administrative tasks, and be ready to explain how you prioritise tasks and manage your time efficiently.
✨Familiarise Yourself with Relevant Software
Since the job involves entering and updating data within a computerized system, it’s beneficial to mention any relevant software you’ve used in the past. If you’re familiar with scheduling software or databases, make sure to highlight that during the interview.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Scheduling Coordinator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
