Quality Assurance Engineer

About The Role

As a QA Engineer, you will be required to assist the Quality Assurance Manager in ensuring products and services meet established quality standards, analyzing and documenting processes throughout the development lifecycle, identifying defects early on, and collaborating with teams to implement improvements. Ultimately, you will aim to prevent quality issues from occurring in the final product while maintaining the highest standard through robust policies and procedures. You will work with all managers to ensure a quality-focused culture, effectively driving improved performance and customer satisfaction through day-to-day practices.

As the QA Engineer, you will be responsible for promoting the highest quality standards in the company. You will liaise and support other business units to ensure all work is performed in accordance with the provision of the company’s Management System and standards.

Main responsibilities:

• Assist in maintaining all quality documentation in line with current requirements and incorporate quality information into the system to promote the highest standard of work and compliance to quality requirements.
• Ensure the timely review and approval of all NCRs and perform detailed root cause analysis, documenting trending data on defect types linked to projects/contracts on a weekly/monthly basis.
• Ensure the timely review and approval of all Action Requests, ensuring root cause analysis is identified and effective.
• Ensure the timely review and approval of all Bought Out items, endorsing certification as required.
• Ensure robust corrective actions are identified and implemented in response to customer complaints and internal non-conformances.
• Under the guidance of the Quality Assurance Manager, prepare Department Quality Meetings. In the absence of the Quality Assurance Manager, lead the Department Quality Meetings.
• Ensure the management of change process is promoted across the business and correctly implemented as per company procedures.
• Assist in ensuring both internal and external audits are completed effectively in line with the Company Management Systems accreditations standards and requirements, which may require travel to different sites from time to time.
• Ensure the timely review and approval of all approved suppliers, performing supplier reviews as a team with the purchasing department and endorsing certification as required.
• Ensure that quality system requirements are communicated effectively to all departments, including shop floor personnel.
• Promote the importance of improving our cost of quality performance throughout the company.
• Comply with internal quality control and external quality assurance procedures.
• Under the guidance of the Quality Assurance Manager, prepare Management System Reviews. In the absence of the Quality Assurance Manager, lead the Management System Reviews and be the point of contact for collecting all the information from each site.

Key Requirements:

• Background in quality assurance or a senior quality role, ideally in a metals/machining environment.
• Good understanding and experience of working with and auditing ISO 9001 and AS9100 systems (preferred).
• Structured, disciplined, and self-motivated, with the ability to work on own initiative, as part of a team, or lead a team.
• Flexible, proactive, and assertive approach, in addition to strong organizational and prioritization skills, whilst able to perform within tight deadlines.
• Good oral and written communication skills.
• Good knowledge of MS Office (Excel, Word & PowerPoint).

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