At a Glance
- Tasks: Create memorable dining experiences and deliver exceptional service in a vibrant restaurant.
- Company: Join Parallel, an immersive culinary concept with a high-energy fine dining atmosphere.
- Benefits: Competitive pay, 28 days holiday, staff discounts, and opportunities for growth.
- Other info: Enjoy regular staff trips and a supportive work environment focused on teamwork.
- Why this job: Be part of a passionate team that values creativity and unforgettable guest experiences.
- Qualifications: Experience in fast-paced restaurants and strong communication skills are preferred.
Pay: Hourly rate £12.71 + £4.90–£5.20 per hour in Tronc (on average). In addition, you will receive a share of Tronc, of which 100% is distributed to the team.
Be Part of the Experience at Parallel. Parallel is our immersive culinary concept, proudly running alongside its renowned sister restaurant, Pasture, in the heart of the city centre. It offers a distinctive, high-energy take on fine dining — intimate, theatrical, and fuelled by live-fire cooking. Set around a vibrant open kitchen with countertop seating, Parallel delivers a dynamic small-plates menu that changes weekly, championing the very best seasonal and local produce from Wales and the West. Each dish is thoughtfully paired with an expertly curated wine list, designed to elevate every bite.
We're always on the lookout for passionate, driven individuals to join our growing team — people who care about craft, creativity, and delivering unforgettable guest experiences.
What We’re Looking For:
- We’re after someone with a passion for food and drink, a natural flair for hospitality, and a drive to grow and develop.
- You’ll ideally have experience in a busy, fast-paced restaurant, with strong communication and service skills, and a real team-first mentality.
- You’re someone who can read the room, create memorable moments, and bring positive energy to every interaction.
- If you have some cocktail or wine knowledge—great. If not, we’ll teach you.
- What matters most is your attitude, your attention to detail, and your commitment to delivering consistently excellent guest experiences.
What You’ll Be Doing:
- Creating memorable, personal experiences for every guest who walks through the door.
- Delivering confident, efficient service during high-volume shifts.
- Supporting your teammates across the floor, bar, and pass to keep service running smoothly.
- Talking confidently about food and drinks, and offering thoughtful recommendations.
- Maintaining an eye for detail, whether it’s table settings, pacing of service, or reading a guest’s mood.
- Staying curious and engaged, learning about new menu items, wines, and cocktails.
- Representing the Parallel vibe: warm, sharp, and effortlessly attentive.
You:
- You’re a natural host, calm under pressure, fast on your feet, and always tuned into the guest experience.
- You love great food, are curious about drinks, and bring an infectious enthusiasm to your team.
- You thrive in a place where everyone has each other’s backs and care about the finer details that turn good service into something unforgettable.
- Whether you’re taking an order, pouring wine, or setting the pace on the floor, you bring charisma, confidence, and care to everything you do.
Benefits:
- The hourly rate shown includes a competitive share of Tronc: 100% of Tronc is distributed to the staff.
- 28 days holiday - including bank holidays.
- 20% off food and drink in our restaurants for up to six people.
- Opportunity for growth and progression.
- Long service benefits.
- 1 day of paid volunteering per year, with a charity of your choice.
- Regular staff trips are arranged to our farm and to our suppliers.
- Employee assistance program provided by Hospitality Action.
- Enhanced Maternity & Paternity Pay.
- Wagestream.
- Company events and parties.
Waiter in Cardiff employer: Parallel
At Parallel, we pride ourselves on being an exceptional employer that values creativity, teamwork, and personal growth. Located in the vibrant heart of the city centre, our immersive culinary concept offers a dynamic work environment where passionate individuals can thrive, enjoy competitive pay, and benefit from a range of perks including generous holiday allowances, staff discounts, and opportunities for progression. Join us to be part of a team that champions excellence and delivers unforgettable guest experiences in a high-energy setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Parallel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Parallel
Don't be shy about reaching out to Parallel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Parallel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Parallel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
