At a Glance
- Tasks: Create memorable dining experiences and deliver exceptional service in a vibrant restaurant.
- Company: Join Parallel, an immersive culinary concept with a high-energy fine dining atmosphere.
- Benefits: Competitive pay, 28 days holiday, staff discounts, and opportunities for growth.
- Other info: Enjoy regular staff trips and a supportive work environment focused on teamwork.
- Why this job: Be part of a passionate team that values creativity and unforgettable guest experiences.
- Qualifications: Experience in fast-paced restaurants and strong communication skills are preferred.
Pay: Hourly rate £12.71 + £4.90–£5.20 per hour in Tronc (on average). In addition, you will receive a share of Tronc, of which 100% is distributed to the team.
Be Part of the Experience at Parallel. Parallel is our immersive culinary concept, proudly running alongside its renowned sister restaurant, Pasture, in the heart of the city centre. It offers a distinctive, high-energy take on fine dining — intimate, theatrical, and fuelled by live-fire cooking. Set around a vibrant open kitchen with countertop seating, Parallel delivers a dynamic small-plates menu that changes weekly, championing the very best seasonal and local produce from Wales and the West. Each dish is thoughtfully paired with an expertly curated wine list, designed to elevate every bite.
We're always on the lookout for passionate, driven individuals to join our growing team — people who care about craft, creativity, and delivering unforgettable guest experiences.
What We’re Looking For
We’re after someone with a passion for food and drink, a natural flair for hospitality, and a drive to grow and develop. You’ll ideally have experience in a busy, fast-paced restaurant, with strong communication and service skills, and a real team-first mentality. You’re someone who can read the room, create memorable moments, and bring positive energy to every interaction. If you have some cocktail or wine knowledge—great. If not, we’ll teach you. What matters most is your attitude, your attention to detail, and your commitment to delivering consistently excellent guest experiences.
What You’ll Be Doing
- Creating memorable, personal experiences for every guest who walks through the door
- Delivering confident, efficient service during high-volume shifts
- Supporting your teammates across the floor, bar, and pass to keep service running smoothly
- Talking confidently about food and drinks, and offering thoughtful recommendations
- Maintaining an eye for detail, whether it’s table settings, pacing of service, or reading a guest’s mood
- Staying curious and engaged, learning about new menu items, wines, and cocktails
- Representing the Parallel vibe: warm, sharp, and effortlessly attentive
You
You’re a natural host, calm under pressure, fast on your feet, and always tuned into the guest experience. You love great food, are curious about drinks, and bring an infectious enthusiasm to your team. You thrive in a place where everyone has each other’s backs and care about the finer details that turn good service into something unforgettable. Whether you’re taking an order, pouring wine, or setting the pace on the floor, you bring charisma, confidence, and care to everything you do.
Benefits
- The hourly rate shown includes a competitive share of Tronc: 100% of Tronc is distributed to the staff.
- 28 days holiday - including bank holidays
- 20% off food and drink in our restaurants for up to six people
- Opportunity for growth and progression
- Long service benefits
- 1 day of paid volunteering per year, with a charity of your choice
- Regular staff trips are arranged to our farm and to our suppliers
- Employee assistance program provided by Hospitality Action
- Enhanced Maternity & Paternity Pay
- Wagestream
- Company events and parties
Waiter in Cardiff employer: Parallel by Pasture - Cardiff
At Parallel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork in the heart of the city centre. With competitive pay, a generous share of Tronc, and numerous employee benefits including 28 days of holiday and opportunities for growth, we are dedicated to fostering an environment where passionate individuals can thrive and deliver unforgettable guest experiences. Join us at Parallel, where your enthusiasm for food and hospitality will be nurtured and rewarded.
Contact Details:
Parallel by Pasture - Cardiff Recruitment Team
