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For Companies At a Glance
- Tasks: Support young people in crisis with compassionate, person-centred interventions.
- Company: Join a dedicated team focused on youth mental health and wellbeing.
- Benefits: Competitive pay, ongoing training, and a supportive work environment.
- Why this job: Make a real difference in the lives of young people during their toughest times.
- Qualifications: Experience with young people in crisis and strong communication skills required.
- Other info: Flexible hours, casual dress, and opportunities for career progression.
About Us
We are committed to supporting young people through the most challenging moments of their lives. We believe that no one should face a mental health crisis alone. Our team provides compassionate, responsive, and youth-centered support for individuals aged 11-17 experiencing acute emotional distress or mental health difficulties.
The Role
We are seeking an empathetic, resilient, and proactive Crisis Support Worker to be part of our specialist team supporting a vulnerable young person. You will play a vital role in delivering high-quality, person-centered crisis interventions to young people as part of a 24/7 support package. You’ll work directly with young people experiencing emotional or psychological crises, helping them feel heard, supported, and safe. This role is fast-paced, emotionally demanding, and incredibly rewarding.
Key Responsibilities
- Support Daily Living and Routines: Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development.
- Provide Therapeutic Support and Guidance: Use evidence-based techniques (e.g. grounding, emotional regulation strategies) to support recovery and help build the young person’s resilience. Prioritise the safety and security of the young person at all times.
- Maintain Accurate Records: Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation.
- Participate in Supervision and Training: Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience.
- Transporting the Young Person: Ensuring the young person is taken to appointments, activities or education as accordingly.
- Work Collaboratively with Key Stakeholders: Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed.
Could you be the right fit for us?
- Do you have experience working with young people in crisis or with complex mental health needs?
- Do you have strong communication skills and the ability to remain calm under pressure?
- Do you believe every young person deserves to feel safe, supported, and have a true sense of belonging?
- Do you have an understanding of trauma-informed and person-centered approaches?
- Are you flexible with your working rota and will be able to work evenings, weekends and at short notice?
- Do you hold a full UK driving license and have access to your own vehicle?
Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications.
What We Offer
- A supportive, inclusive, and trauma-informed working environment
- A competitive hourly rate with great opportunities for progression
- Ongoing professional development and training
- Regular supervision and reflective practice sessions
- Opportunity to make a tangible difference in the lives of young people
- Casual dress – Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability
- Referral bonus packages – We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus
Join a team that believes in hope, compassion, and resilience. If you’re passionate about making a difference for young people when they need it most, we want to hear from you. This post is subject to an enhanced Disclosure and Barring Service (DBS) check due to the nature of the role, which involves working with vulnerable young people. Safeguarding and promoting the welfare of young people is a priority, and all applicants will be expected to share this commitment.
Crisis Support Worker in Billingham employer: Paragon Social Care
Contact Detail:
Paragon Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Support Worker in Billingham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those who work with young people. Attend events or workshops where you can meet potential colleagues and learn more about the role.
✨Tip Number 2
Prepare for your interview by practising common questions related to crisis support. Think about scenarios you might face and how you'd handle them. We want to see your empathy and resilience shine through!
✨Tip Number 3
Showcase your passion for supporting young people. Share personal stories or experiences that highlight your commitment to mental health. This will help us see why you're the perfect fit for our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Crisis Support Worker in Billingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what drives you to support young people in crisis.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we’re looking for. Show us that you understand the role of a Crisis Support Worker and how you can make a difference!
Show Your Passion: We’re all about compassion and resilience here at StudySmarter. Use your application to express why you’re passionate about mental health and supporting young people. Share any relevant experiences that demonstrate your commitment!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding role. We can’t wait to hear from you!
How to prepare for a job interview at Paragon Social Care
✨Know Your Stuff
Make sure you understand the role of a Crisis Support Worker inside out. Familiarise yourself with the key responsibilities, especially around providing therapeutic support and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
During the interview, demonstrate your empathetic nature. Share examples from your past experiences where you've supported young people in crisis or dealt with complex mental health needs. This will highlight your ability to connect with the vulnerable individuals you'll be working with.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and emotional resilience. Think about how you would handle specific situations involving young people in distress. Practising these responses can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how they approach collaboration with external professionals. This shows your enthusiasm for the role and your commitment to being part of a supportive environment.
