Business Administration Apprenticeship - Morley

Overview

Join to apply for the Business Administration Apprenticeship – Morley role at Paragon Skills

Job Description

As a Business Administration Apprentice at Phoenix Bathrooms, you will play a vital role within our Sales Administration Team, supporting the day-to-day operations that ensure a smooth and professional experience for our customers and internal teams. You\’ll gain first-hand experience in a fast-paced office environment within the bathroom furnishings industry, learning essential business administration skills that form the foundation of a successful career.

Job Description

As a Business Administration Apprentice at Phoenix Bathrooms, you will play a vital role within our Sales Administration Team, supporting the day-to-day operations that ensure a smooth and professional experience for our customers and internal teams. You\\\’ll gain first-hand experience in a fast-paced office environment within the bathroom furnishings industry, learning essential business administration skills that form the foundation of a successful career.

Responsibilities

• Accurately input customer orders into the internal system, ensuring all details are correct and deadlines are met for dispatch and delivery.
• Assist in maintaining a clear and up-to-date customer service log, recording queries, complaints, and resolutions in a professional and timely manner.
• Support the returns process by logging returned goods, coordinating with warehouse and sales teams, and ensuring accurate documentation.
• Enter and update customer and order data across company systems, maintaining accuracy and confidentiality at all times.
• Digitise physical documents through scanning, and ensure all files are correctly named, organised, and stored in accordance with company procedures.
• Answer incoming customer and supplier calls in a professional manner, directing queries to the appropriate team members and taking messages where necessary.

Skills Required

• Communication skills
• Organisation skills
• IT skills
• Customer care skills

Training

Founded in 1974, we\\\’ve been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship L3 Qualification.

Prospects

The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.

Seniority level

• Internship

Employment type

• Full-time

Job function

• Administrative

Industries

• Education Administration Programs

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