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- Tasks: Supervise repairs and maintenance projects, ensuring quality and efficiency.
- Company: Local housing authority focused on community welfare.
- Benefits: Company van, early finish on Fridays, and a supportive work environment.
- Why this job: Make a difference in the community while leading a dedicated team.
- Qualifications: Experience in supervising maintenance projects and strong customer service skills.
- Other info: Full-time role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a local housing authority. They are currently recruiting for a permanent, full time supervisor to oversee a Repairs and Maintenance contract across Norwich focusing primarily on Disrepairs and Damp and Mould contracts. They are looking to recruit an experienced supervisor with a trade background preferably with experience in supervising social housing / maintenance projects.
Monday - Friday
37 hours per week.
Roles and responsibilities for this position include:
- Day-to-day supervision of the contract dealing with residents, customers and ensuring that all operatives are working efficiently and productively on a repairs and maintenance programme.
- Pre and post inspection of works.
- Day to day management of the operative's workload.
- Signing off works undertaken, ensuring company standards are met at all times.
- Liaising with the residents and customers and dealing with any queries or issues which may arise.
- Ensuring works are completed on time and to a satisfactory standard.
The suitable candidate must have good customer service skills and be able to communicate with tenants in occupied properties in a friendly and professional manner.
Skills, Experience and Qualifications:
- Previous supervisory experience with a maintenance contractor (preferred)
- Social Housing Experience
Benefits:
- Company van
- 3pm finish on Friday
Please apply via the link or call Jo or Harriet at Paragon on 01603 670363 for more information.
Supervisor (Repairs and Maintenance) in Norwich employer: Paragon Resource Solutions
Contact Detail:
Paragon Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Repairs and Maintenance) in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sectors. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums related to social housing to make those connections.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous supervisory roles and how you’ve managed teams effectively. We want to hear about your successes in handling disrepairs and damp issues!
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a call to Jo or Harriet at Paragon. A little initiative can go a long way in showing your enthusiasm for the role.
✨Tip Number 4
Prepare for the interview! Brush up on your customer service skills and think of examples where you’ve dealt with tenant queries. We want you to be ready to impress with your friendly and professional approach!
We think you need these skills to ace Supervisor (Repairs and Maintenance) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and trade background. We want to see how your skills align with the role, especially in social housing and maintenance projects.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer service skills and any relevant experiences that showcase your ability to manage teams effectively.
Showcase Your Communication Skills: Since you'll be liaising with residents and customers, it's crucial to demonstrate your communication skills in your application. Use clear and friendly language to reflect how you would interact with tenants.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Paragon Resource Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance, especially in social housing. Familiarise yourself with common issues like disrepairs, damp, and mould. This will help you answer technical questions confidently and show that you're the right fit for the role.
✨Showcase Your Supervisory Skills
Prepare examples from your past experience where you've successfully managed a team or project. Highlight how you ensured efficiency and productivity among operatives, as well as how you handled any challenges that arose. This will demonstrate your leadership capabilities.
✨Customer Service is Key
Since you'll be dealing with residents and customers, think of instances where you've provided excellent customer service. Be ready to discuss how you would handle queries or complaints professionally and empathetically, ensuring tenant satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the specific challenges they face in the Repairs and Maintenance contract or how success is measured in this role. This shows your genuine interest and helps you understand if the job is right for you.
