At a Glance
- Tasks: Be the go-to person for residents during home refurbishments and upgrades.
- Company: Join a reputable Building Maintenance contractor at RAF Marham.
- Benefits: Receive a laptop, smartphone, and enjoy a supportive work environment.
- Other info: Monday to Friday hours with opportunities for career growth.
- Why this job: Make a real difference in residents' lives while enhancing your customer service skills.
- Qualifications: Experience in customer-facing roles and a full driving licence required.
Our client, a reputable Building Maintenance contractor is seeking a Resident Liaison Officer to join their team on a permanent basis based at RAF Marham.
Working Hours: Monday - Friday 8am-5pm. 30 minutes lunch.
Duties and Responsibilities:
- Working closely with the site manager to act as the primary point of contact for residents having planned refurbishment and upgrade work carried out to their home.
- To organise, deliver and attend programmes of resident liaison/meetings where there is a need to consult residents on issues.
- Visiting properties at survey stage to carry out pre-start visits or phone calls.
- Regularly visit properties and ensure residents are kept fully informed of what work will be taking place and when and be available for liaison throughout the work.
- Assist with health & safety checks.
- Deal with complaints including initial and follow up visits.
- Accurately record and acknowledge all customer contacts.
- Maintain communication to the highest possible standards of customer care with residents and site teams.
- General administration.
- Some supervisory responsibility overseeing the tradespeople.
What you need:
- Experience of working in a similar role.
- Excellent customer service skills and experience of working with the general public in a customer facing role.
- Full driving license.
- IT skills specifically Microsoft Office and Excel.
- Good knowledge of Health and Safety.
Benefits:
- Laptop and Smartphone provided.
Please apply with your up to date CV via the link.
Kings Lynn employer: Paragon Resource Solutions
Paragon Resource Solutions is an excellent employer for Dryliners, offering competitive pay and the opportunity to work on significant commercial projects in Ipswich. Our supportive work culture prioritises high-quality workmanship and safety, while also providing pathways for career growth through ongoing project opportunities. Join us to be part of a team that values reliability and skill, ensuring you have a rewarding and meaningful employment experience.
Contact Details:
Paragon Resource Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Kings Lynn
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Paragon Resource Solutions, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Kings Lynn at Paragon Resource Solutions.
We think you need these skills to ace Kings Lynn
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Paragon Resource Solutions
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
