At a Glance
- Tasks: Install, configure, and support IT systems while providing top-notch customer service.
- Company: Join a dynamic tech company focused on innovation and teamwork.
- Benefits: Competitive salary, gym membership, training opportunities, and team events.
- Other info: Enjoy a supportive environment with excellent career growth and overtime opportunities.
- Why this job: Make a real difference by helping clients with cutting-edge technology solutions.
- Qualifications: Experience with Windows, Microsoft 365, and strong communication skills required.
The predicted salary is between 20000 - 35000 € per year.
As directed by the Technical Directors, install, configure and support all company supported Operating Systems, Software and Hardware. Attend client sites to perform various aspects of computer services. Always seen to be helpful when dealing with clients, and display professionalism and patience when offering advice and support. Provide telephone, remote and on-site technical support. Treat every customer's setup as if it were your own and provide them with the best possible support we can offer, putting the customer first in every instance.
Responsibilities include:
- Installing new software (Applications, VMWare, Veeam, Microsoft Server platforms).
- Installing new hardware (servers, printers, computer workstations, laptops, switches, firewalls, network infrastructure etc).
- Providing general administration of customers' systems.
- Overseeing security of all customer's systems.
- Diagnosing and resolving network faults.
- Providing limited training for customers on new equipment.
- Planning future improvements for customer's sites and setups.
- Providing detailed and comprehensive job sheet recording in time management software.
- Complying with company procedures.
- Complying with company health & safety regulations.
- Producing/updating detailed network documentation of any installations undertaken.
Experience required:
- Experience of Windows Server 2016/19/22/25.
- Experience of all Windows Operating Systems through to Windows 11.
- Experience with Microsoft 365 Suite and Azure/AWS/Google.
- Experience with managing and troubleshooting backup solutions.
- Experience of Apple and Linux.
- Experience of WiFi networking.
- Experience of VOIP telephone systems, particularly 3CX.
- Hardware installation, configuration and support.
- WAN/LAN/VLAN installation and configuration.
- TCP/IP and other protocol configuration.
- Internet and security technologies.
- Systems and database management.
- Proven IT Support / Systems Administration skills.
Qualifications and skills:
- Excellent communication skills.
- Strong organisational skills with a methodical approach.
- Ability to take initiative and solve problems independently.
- Good all-round IT literacy.
- Good time management and the ability to complete work in a timely manner.
- Ideally, at least 5 GCSEs (C/4 and above) - Maths and English are a must.
Personal attributes:
- Approachable and friendly.
- Tidy and presentable.
- Takes ownership and responsibility for self and others.
- Attention to detail.
- Ability to effectively prioritise customer requirements.
- Good communicator.
- Methodical approach required with a clear audit trail.
- Team player.
Additional requirements:
- A valid UK driving licence, willingness to use your own vehicle and insured for business use.
Salary and benefits:
- Based on a 37.5 hour week - Monday to Friday 8:30am to 5:00pm.
- £20,000 - £35,000 basic salary depending on experience/qualifications.
- Use of corporate membership to leisure and gym at Exeter Golf and Country Club.
- Part of Technical commission scheme.
- Staff share scheme and dividends.
- Team events and regular trips.
- Training and Microsoft exams.
- Overtime, including weekend work and out of hours calls.
- Company laptop.
- Pension.
ICT Systems Engineer in Exeter employer: Paragon Personnel
As an ICT Systems Engineer with us, you'll thrive in a supportive and dynamic work environment that prioritises employee growth and development. Our commitment to professional training, including Microsoft exams, combined with a vibrant team culture and unique benefits like corporate membership at Exeter Golf and Country Club, makes us an exceptional employer for those seeking a rewarding career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Systems Engineer in Exeter
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend tech meetups, workshops, or even online webinars. You never know who might have a lead on your next ICT Systems Engineer role!
✨Tip Number 2
Don’t just apply for jobs; make sure to tailor your approach. Research the companies you’re interested in and reach out directly. A quick email or LinkedIn message can go a long way in showing your enthusiasm and making a personal connection.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to ICT systems. Think about how you would handle specific client situations, as demonstrating your problem-solving skills is key to landing the job.
✨Tip Number 4
Finally, don’t forget to check out our website for openings! We’re always looking for talented individuals like you. Applying through our site gives you a better chance of being noticed, so don’t miss out!
We think you need these skills to ace ICT Systems Engineer in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows Server, Microsoft 365, and any other relevant tech skills. We want to see how your background fits the ICT Systems Engineer role, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch support and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love candidates who can take initiative and solve problems independently, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at Paragon Personnel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server versions, Microsoft 365, and networking protocols. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done. This will show that you're not just familiar with the systems but can also handle real-world issues.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, prepare examples of how you've provided excellent support in the past. Think about times when you went above and beyond for a customer or resolved a tricky issue. Highlighting your patience and professionalism will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Ability
Be ready to tackle hypothetical scenarios during the interview. They might ask how you'd approach diagnosing a network fault or installing new hardware. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your initiative and methodical approach.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and future projects. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to demonstrate your communication skills!
