Team Assistant within Financial Services in City of London

A top Investment Bank looking for a strong Team Assistant

Core Responsibilities

• Complex, high volume email management (where applicable).
• Advanced, proactive diary management.
• Client facing position, internal and external client handling.
• Manage complex travel arrangements within policy: co-ordination of flights, trains, check in, VISAs, accommodation and ground transportation logistics. Manage a multitude of frequent changes at short notice and prepare travel itineraries.
• Management of coverage expense processing through Concur, reimbursement, personal amounts owing and monthly account reconciliations.
• System functionality expert - utilise internal systems
• Become integral part of business, understand group priorities and Banker expectation.
• Cover Group Mentality and strong team work ethic.
• Management of internal/external meetings, conference calls, see me/telepresence/Blue Jeans.
• General administration duties (Room bookings, filing, photocopying, faxing, stationery ordering and business cards).
• Partnership with assistants across the CIB group to provide back-up coverage during planned/un-planned absence sporadically.

Essential skills/experience

• Professional client handling and relationship building with all clients, Bankers and admin cover groups
• Full competency in diary management, can apply good judgment and has an understanding of competing priorities.
• Strong, executive communication style
• Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs.
• Can demonstrate pro-activity and ownership within the role
• Strong technical capabilities.
• Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately on a monthly basis.
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.
• Exhibits a positive, common sense, constructive attitude to drive bankers schedule and help manage time effectively.
• Is flexible, willing and receptive to change.
• Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative and follow through to completion.
• Has a high level of attention to detail and delivers high quality results.
• Has an understanding of the culture of Investment Banking and the Corporate Bank
• Is a strong team player who can build networks and work in partnership with peers, management and senior stakeholders.
• Solution orientated.
• Is driven and can manage expectations through communicating proactively and often across different hierarchies.
• Can quickly grasp the political landscape and key people within the organization
• Has potential to act as a role model to their peers e.g. lead by example

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