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- Tasks: Lead care staff scheduling and ensure high compliance standards.
- Company: Join a reputable home care provider dedicated to client independence.
- Benefits: Enjoy a competitive salary, bonuses, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: NVQ Level 2/3 in Health & Social Care and 2 years' experience required.
- Other info: Immediate start available; flexible and resilient candidates preferred.
The predicted salary is between 24000 - 42000 £ per year.
Location: Newcastle, NE12
Salary: £30,000+ per annum + bonus
Hours: Monday to Friday, 08:00 – 16:30 (45-minute lunch)
Start Date: Immediate (following notice period)
Are you a driven, organised, and compassionate individual with a passion for high-quality care? A well-established and reputable home care provider in the Newcastle area is seeking an experienced Care Coordinator to join its growing team and play a pivotal role in delivering outstanding care services.
This is an exciting opportunity to join a fast-paced, supportive, and values-led business dedicated to enabling clients to live independently in the comfort of their own homes.
What You’ll Be Doing- Lead the weekly rostering of care staff (approx. 75 Carers delivering 2000+ hours per week), ensuring adequate travel time and efficient route planning.
- Maintain high compliance standards and support the service in achieving at least a 'Good' CQC rating – with an 'Outstanding' rating as the goal.
- Supervise and support a team of 3 Senior Carers, managing supervisions, observations, and appraisals.
- Prepare person-centred Care Plans for new clients and regularly review existing ones.
- Communicate promptly with clients, carers, families, and relevant professionals regarding service changes or enquiries.
- Oversee training and development needs, support recruitment processes, and uphold the highest standards of care delivery.
- Share in the out-of-hours on-call responsibility.
- NVQ Level 2/3 in Health & Social Care (or equivalent).
- Minimum 2 years’ experience in a care coordination or similar role within domiciliary care.
- Deep understanding of CQC standards and a strong compliance mindset.
- Excellent people management skills with the ability to inspire and support a team.
- Confident communicator with good IT and system management skills.
- Experience with care management or scheduling systems is highly advantageous.
- Flexible, organised, and resilient under pressure.
- Be part of a dynamic and caring team in a growing business.
- Play a key role in shaping service excellence and improving lives.
- Competitive salary and performance-based bonus.
- Ongoing training, development, and career progression opportunities.
If you’re ready to take the next step in your care career with a respected and forward-thinking provider, we’d love to hear from you.
Apply now to make a meaningful impact in your community.
Care Co-Ordinator employer: Paragon Personnel Ltd
Contact Detail:
Paragon Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-Ordinator
✨Tip Number 1
Familiarise yourself with CQC standards and regulations. Understanding these will not only help you in the interview but also demonstrate your commitment to maintaining high compliance standards, which is crucial for the Care Coordinator role.
✨Tip Number 2
Showcase your people management skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you inspired or supported your team, as this is a key aspect of the job.
✨Tip Number 3
Highlight any experience you have with care management or scheduling systems. If you’ve used specific software in previous roles, be prepared to discuss how it improved efficiency and care delivery.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage multiple tasks and priorities effectively. This role requires flexibility and resilience, so sharing relevant experiences will show you're well-suited for the fast-paced environment.
We think you need these skills to ace Care Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or similar roles. Emphasise your understanding of CQC standards and any specific achievements that demonstrate your ability to maintain high compliance standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality care and your organisational skills. Mention your experience with rostering and managing care staff, as well as your ability to communicate effectively with clients and families.
Highlight Relevant Qualifications: Clearly state your NVQ Level 2/3 in Health & Social Care (or equivalent) in your application. If you have experience with care management or scheduling systems, make sure to include this as it is highly advantageous for the role.
Showcase Your People Management Skills: Provide examples of how you've successfully managed teams in the past. Discuss your approach to supervision, training, and development, as well as how you inspire and support your team to deliver outstanding care services.
How to prepare for a job interview at Paragon Personnel Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for high-quality care during the interview. Share personal experiences or stories that highlight your commitment to helping others, as this role is all about compassion and support.
✨Demonstrate Organisational Skills
As a Care Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss how you prioritise tasks, manage time effectively, and ensure smooth operations in a fast-paced environment.
✨Familiarise Yourself with CQC Standards
Understanding the Care Quality Commission (CQC) standards is crucial for this role. Brush up on these regulations and be ready to discuss how you would maintain compliance and strive for an 'Outstanding' rating.
✨Highlight Team Management Experience
Since you'll be supervising a team of Senior Carers, it's important to showcase your people management skills. Prepare examples of how you've inspired and supported teams in the past, focusing on your leadership style and conflict resolution strategies.
