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- Tasks: Lead care staff scheduling and ensure high compliance standards.
- Company: Join a reputable home care provider dedicated to client independence.
- Benefits: Enjoy a competitive salary, bonuses, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: NVQ Level 2/3 in Health & Social Care and 2 years' experience required.
- Other info: Immediate start available; flexible and resilient candidates preferred.
The predicted salary is between 24000 - 42000 £ per year.
Location: Newcastle, NE12
Salary: £30,000+ per annum + bonus
Hours: Monday to Friday, 08:00 – 16:30 (45-minute lunch)
Start Date: Immediate (following notice period)
Are you a driven, organised, and compassionate individual with a passion for high-quality care? A well-established and reputable home care provider in the Newcastle area is seeking an experienced Care Coordinator to join its growing team and play a pivotal role in delivering outstanding care services. This is an exciting opportunity to join a fast-paced, supportive, and values-led business dedicated to enabling clients to live independently in the comfort of their own homes.
What You’ll Be Doing- Lead the weekly rostering of care staff (approx. 75 Carers delivering 2000+ hours per week), ensuring adequate travel time and efficient route planning.
- Maintain high compliance standards and support the service in achieving at least a "Good" CQC rating – with an "Outstanding" rating as the goal.
- Supervise and support a team of 3 Senior Carers, managing supervisions, observations, and appraisals.
- Prepare person-centred Care Plans for new clients and regularly review existing ones.
- Communicate promptly with clients, carers, families, and relevant professionals regarding service changes or enquiries.
- Oversee training and development needs, support recruitment processes, and uphold the highest standards of care delivery.
- Share in the out-of-hours on-call responsibility.
- NVQ Level 2/3 in Health & Social Care (or equivalent).
- Minimum 2 years’ experience in a care coordination or similar role within domiciliary care.
- Deep understanding of CQC standards and a strong compliance mindset.
- Excellent people management skills with the ability to inspire and support a team.
- Confident communicator with good IT and system management skills.
- Experience with care management or scheduling systems is highly advantageous.
- Flexible, organised, and resilient under pressure.
- Be part of a dynamic and caring team in a growing business.
- Play a key role in shaping service excellence and improving lives.
- Competitive salary and performance-based bonus.
- Ongoing training, development, and career progression opportunities.
If you’re ready to take the next step in your care career with a respected and forward-thinking provider, we’d love to hear from you. Apply now to make a meaningful impact in your community.
Contact Detail:
Paragon Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-Ordinator
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations. Understanding these will not only help you in the interview but also demonstrate your commitment to maintaining high compliance standards, which is crucial for the Care Coordinator role.
✨Tip Number 2
Highlight your experience in managing care staff and coordinating schedules. Be prepared to discuss specific examples of how you've successfully led teams or improved service delivery in previous roles, as this will show your capability to handle the responsibilities outlined in the job description.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would handle various scenarios involving clients, families, and care staff. Being able to articulate your approach to effective communication will set you apart as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Research the company’s values and mission. Aligning your personal values with those of the organisation can be a strong selling point during your discussions, demonstrating that you are not just looking for any job, but are genuinely interested in contributing to their vision of high-quality care.
We think you need these skills to ace Care Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or similar roles. Emphasise your NVQ qualifications and any specific achievements that demonstrate your ability to manage care staff and maintain compliance standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality care and your understanding of CQC standards. Mention specific examples from your previous roles that illustrate your people management skills and your ability to inspire a team.
Highlight Relevant Skills: In your application, clearly outline your IT and system management skills, as well as your experience with care management or scheduling systems. This will show the employer that you have the technical skills necessary for the role.
Showcase Your Communication Skills: Since the role involves communicating with clients, carers, and families, provide examples in your application that demonstrate your strong communication abilities. This could include situations where you effectively managed service changes or resolved enquiries.
How to prepare for a job interview at Paragon Personnel Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for high-quality care during the interview. Share personal experiences or stories that highlight your commitment to helping others, as this will resonate well with the values of the company.
✨Demonstrate Your Organisational Skills
As a Care Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss specific examples of how you've successfully organised schedules or managed teams in previous roles, showcasing your ability to handle pressure and maintain compliance.
✨Familiarise Yourself with CQC Standards
Since the role involves maintaining compliance with CQC standards, it's crucial to have a solid understanding of these regulations. Brush up on the latest guidelines and be ready to discuss how you would ensure the service meets and exceeds these standards.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your interest in the position and helps you assess if the company is the right fit for you.
