Operations Analyst in Birmingham

We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics.

Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications.

Key Responsibilities

• Workforce & Vendor Management
  • Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency.
  • Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking.
  • Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation.
  • Support background check tracking and onboarding readiness to ensure timely placement of contingent staff.
  • Maintain workforce allocation systems and ensure data accuracy for reporting and planning purposes.
• Data & Systems Governance
  • Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems.
  • Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity.
  • Support system hygiene initiatives to ensure accurate organizational mapping and reporting accuracy.
• Financial Management
  • Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing.
  • Support monthly accruals and expense reconciliation processes.
  • Assist in maintaining budget alignment across workforce and operational spend categories.
• Program & Operational Support
  • Partner with leadership on execution of key operational initiatives and governance programs.
  • Support remediation efforts related to audit findings and regulatory requirements.
  • Assist in workforce planning and organizational design initiatives.
  • Contribute to divisional reporting, dashboards, and management presentations.
• Communications & Stakeholder Management
  • Collaborate with multiple stakeholders across engineering, business, and operations teams.
  • Support internal communications and coordination across global teams.
  • Build strong working relationships with senior stakeholders and cross-functional partners.

Basic Qualifications

• 2–3 years of experience in financial services or a similarly analytical, data-driven environment.
• Strong stakeholder management and interpersonal skills.
• Excellent written and verbal communication abilities.
• High attention to detail with strong organizational discipline.
• Ability to manage multiple time-sensitive deliverables simultaneously.
• Strong analytical and critical thinking skills with sound judgment.
• Advanced proficiency in Microsoft Office (Excel and PowerPoint essential).
• Demonstrated ability to follow through on tasks from initiation to completion.
• Collaborative mindset with the ability to work across diverse teams.
• Self-starter with a proactive, results-oriented approach.

Preferred Qualifications

• Exposure to financial services products, operations, or technology environments.
• Experience in business operations, technology strategy, or management consulting.
• Familiarity with workforce management or vendor management systems.
• Experience with project tracking tools such as JIRA.
• Understanding of automated testing tools or quality assurance frameworks is a plus.

This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.