Care Coordinator
Location: Richmond, London
Starting Salary: circa £29,000 per annum or commensurate with experience
Are you looking for a meaningful role where your work has real impact? Are you someone with experience in care coordination, or looking to transfer your skills from another sector, this opportunity with Paragon Home Healthcare could be your next step.
We're a specialist home care provider with expertise in spinal injury, neurological conditions, and acquired brain injury (ABI). As proud members of BABICM and partners of the Spinal Injuries Association (SIA), we’re committed to providing outstanding support that enables our clients to live independently and safely at home.
This full-time role is based in beautiful Richmond and involves care coordination, rota planning, mentoring, and daily communication with clients and carers. You’ll join a passionate, team-driven environment with real potential to grow into leadership or specialist care roles over time.
Why Join Paragon Home Healthcare?
Specialist in complex care
We provide expert care in spinal cord injuries, neurological conditions, and ABI. We're proud members of BABICM and partner with the SIA.
Supportive, team-first culture
You’ll work alongside people who care about what they do, supporting each other to get the best outcomes for clients.
Richmond-based
Work in a beautiful, well-connected area with plenty of amenities and green spaces.
Work with purpose
Every rota you plan and every carer you support contributes to someone living safely and independently in their own home.
About the Role
As a Care Coordinator, you will:
- Plan and manage staff rotas using advanced scheduling systems to ensure seamless care delivery
- Build strong, trusted relationships with clients, carers, and colleagues
- Support and mentor carers, helping them deliver high-quality, person-centred care
- Work closely with the care manager to ensure care is aligned with each client's clinical and personal needs
- Collaborate with recruitment and HR to onboard staff and train them in our systems
- Join our shared out-of-hours rota, supporting the team when unexpected issues arise
- Be a key part of a passionate and responsive team, solving challenges together
Who This Role Is For
We welcome applications from:
- Professionals from other industries (hospitality, logistics, HR, education, etc.) with coordination or communication experience
- Care professionals or administrators who want to move into a more involved and client-focused role
You’ll need:
- Strong organisational and communication skills
- A proactive attitude and calm, problem-solving approach
- A desire to work as part of a close-knit team making a difference in people’s lives
Desire:
- 6 months experience as a care coordinator
Personal Attributes:
- Culturally adaptable
- Compassionate and client-focused
- Highly organised with excellent time management skills
- Resilient and adaptable to change
Care Coordinator | Richmond employer: Paragon Home Healthcare
Paragon Home Healthcare is an exceptional employer that prioritises the well-being of both its clients and staff. With a strong focus on professional development, flexible shifts, and a supportive Nurse Practitioner-led team, employees are empowered to deliver high-quality, person-centred care in a rewarding environment. The company also offers attractive financial incentives, including a joining bonus and competitive pay rates, making it an ideal place for nurses seeking meaningful and impactful work.
