Care Coordinator in Richmond, Surrey

Location: Richmond, London

Starting Salary: £28,000 per annum or commensurate with experience

Are you looking for a meaningful role where your work has real impact? Are you someone with experience in care coordination, or looking to transfer your skills from another sector? This opportunity with Paragon Home Healthcare could be your next step.

We're a specialist home care provider with expertise in spinal injury, neurological conditions, and acquired brain injury (ABI). As proud members of BABICM and partners of the Spinal Injuries Association (SIA), we're committed to providing outstanding support that enables our clients to live independently and safely at home.

This full-time role is based in beautiful Richmond and involves care coordination, rota planning, mentoring, and daily communication with clients and carers. You'll join a passionate, team-driven environment with real potential to grow into leadership or specialist care roles over time.

• Specialist in complex care: We provide expert care in spinal cord injuries, neurological conditions, and ABI.
• Supportive, team-first culture: You'll work alongside people who care about what they do, supporting each other to get the best outcomes for clients.
• Richmond-based: Work in a beautiful, well-connected area with plenty of amenities and green spaces.
• Work with purpose: Every rota you plan and every carer you support contributes to someone living safely and independently in their own home.

As a Care Coordinator, you will:

• Plan and manage staff rotas using advanced scheduling systems to ensure seamless care delivery.
• Build strong, trusted relationships with clients, carers, and colleagues.
• Support and mentor carers, helping them deliver high-quality, person-centred care.
• Work closely with the care manager to ensure care is aligned with each client's clinical and personal needs.
• Collaborate with recruitment and HR to onboard staff and train them in our systems.
• Join our shared out-of-hours rota, supporting the team when unexpected issues arise.
• Be a key part of a passionate and responsive team, solving challenges together.

We welcome applications from:

• Professionals from other industries (hospitality, logistics, HR, education, etc.) with coordination or communication experience.
• Care professionals or administrators who want to move into a more involved and client-focused role.

You’ll need:

• Strong organisational and communication skills.
• A proactive attitude and calm, problem-solving approach.
• A desire to work as part of a close-knit team making a difference in people's lives.

6 months experience as a care coordinator.

• Culturally adaptable.
• Compassionate and client-focused.
• Highly organised with excellent time management skills.
• Resilient and adaptable to change.
• Strong ethical standards and integrity.

• Cycle to work scheme.
• Private Medical Insurance.
• Discretionary study contribution (up to £4,000).
• Pension scheme.

At Paragon Home Healthcare, we prioritise our staff. We are a professional, innovative, and rewarding team with a primary goal: to enhance the lives of those in need of care through compassionate, consistent, and high-quality home care services. Join our award-winning team, where we offer immediate starts, swift recruitment, paid training, flexible schedules, and regular work. Our staff consistently rates us as a 5-star employer. Paragon Home Healthcare is a client-focused and ethical care organisation committed to delivering exceptional quality of care while valuing and supporting our staff.

If you're ready to start a rewarding career that combines coordination, teamwork, and purpose, we'd love to hear from you. Take the first step toward a meaningful career with Paragon Home Healthcare, where your work really matters.