Customer Contact Advisor in Maidstone

Build your sales career with a growing, advice-led business

Paragon Health & Protection is looking for confident, motivated and resilient Customer Contact Advisors to join our growing team in Maidstone.

This is a high-energy outbound role for people who are comfortable picking up the phone, starting conversations and creating opportunities.

You don’t need insurance experience. Previous experience in cold calling, lead generation, appointment setting or outbound telephone work is important, but previous private medical insurance experience is not required.

Who we’re looking for

This role won’t suit everyone.

Cold calling requires resilience. You’ll hear “no” far more often than “yes”, so we’re looking for people who can take rejection in their stride, remain positive and move confidently onto the next conversation.

People who succeed at Paragon tend to be:

• Naturally persuasive and confident on the telephone
• Resilient and comfortable with rejection
• Self-motivated and target-driven
• Competitive and financially motivated
• Energetic and positive
• Reliable and consistent
• Able to build rapport quickly
• Comfortable working independently without being micromanaged
• Professional in the way they communicate with prospective clients

There are no formal educational or academic qualification requirements for this position. We’re far more interested in your ability, attitude and work ethic.

About the Company and our culture

Paragon Health and Protection is an established, fast-moving private medical insurance brokerage. We’re on an exciting growth journey and are looking for driven, ambitious people to join us.

We pride ourselves on honesty, integrity, and always putting the client first. Our supportive and energetic team environment gives you the platform to thrive, develop, and build a rewarding long-term career.

We have a high-energy, sales-driven environment where people are encouraged to perform, compete and earn well, while still enjoying a relaxed, professional and supportive workplace.

Paragon is an advice-led business with a strong moral compass. We don’t believe in selling somebody an insurance policy simply to put another number on the board. It’s a simple principle, but it forms a huge part of who we are.

Progression

We’re building a larger sales operation, and we want people who can grow with it.

As the team expands, we expect opportunities to develop for people who demonstrate the right ability and attitude, including senior positions, additional responsibility and future management opportunities.

For someone ambitious, joining the team at this stage provides an opportunity to establish themselves early and build a long-term career with the business.

Salary & benefits

£25,500 basic salary with £30,000–£49,000 on-target earnings, alongside:

• Performance-related earnings
• Team incentives
• Early finishes
• Training and development
• Genuine career progression opportunities
• Free on-site parking
• Company pension scheme
• Private medical insurance after a qualifying period
• Statutory annual leave entitlement
• Generous discretionary additional time off over the Christmas period

Working hours

Monday–Thursday: 9:00am–5:00pm

Friday: 9:00am–4:00pm

This is a fully office-based position in our office based in Maidstone

If you’re confident on the telephone, enjoy the challenge of creating opportunities from cold conversations and want to join a business where strong performance can lead to genuine career progression, we’d like to hear from you.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.