At a Glance
- Tasks: Coordinate technical services, manage supplier relationships, and ensure compliance paperwork is up to date.
- Company: Award-winning UK bank focused on growth and employee wellbeing.
- Benefits: Generous holiday allowance, employee discounts, and a share save scheme.
- Other info: Diversity and inclusion are valued; we encourage all to apply.
- Why this job: Join a friendly team and grow your career in a supportive environment.
- Qualifications: Strong organisation skills, IT literacy, and ability to work independently.
The predicted salary is between 30000 - 40000 € per year.
Let’s grow together. A Platinum Investors in People employer and an award-winning UK bank focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Technical Service Coordinator looking for an opportunity to grow in a friendly environment, we’re looking for you! We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential.
Responsibilities
- KPI chase and update WIP of the CTS service events and update Fleetwave with supplier information and customer updates.
- Chase and check compliance paperwork from suppliers, uploading the paperwork to Fleetwave in a timely manner.
- Escalation of issues arising from service paperwork to necessary suppliers.
- Creation of defect jobs, triggered by customers, with date/time stamp recorded against the defect.
- Processing of CTS tyre requests, adding the detail jobs to Fleetwave, reviewing reports and obtaining recharges.
- Monitor and act on CTS daily movements and cancel service events as required.
- Monitor and action CTS daily movements, source a maintenance provider, and liaise proactively with the supplier to pre-empt the next service required.
- Establish a network of maintenance providers, detailing, setting up and negotiating supplier accounts and rates.
Skills and Qualifications
- Good work organisation.
- Excellent telephone manner.
- IT literate with experience using Outlook, Excel and Word.
- Ability to work unsupervised and on own initiative.
- Able to prioritise own workload.
- High level of accuracy and attention to detail.
- Ability to work under pressure and respond quickly to changing business needs.
Qualifications and Experience
Ideally you will have previous experience of working in a commercial vehicle facility.
Working Hours
40 hours per week – Monday to Friday, office-based. 8:30am – 5:30pm.
Even if you don’t meet all the criteria, we encourage you to apply. We value diversity and we’re excited to hear from passionate individuals like you. If you’re ready to contribute to the team, please apply. Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.
Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long-term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.
About Us and Benefits
What can we offer you?
- Generous Holiday Allowance: 25 days, plus a day off for your birthday, Christmas Eve, and New Year’s Eve.
- Buy or sell up to a week’s leave.
- Share Save Scheme: Opportunity to buy shares at a discounted rate.
- Profit Related Pay: A share of annual profit for eligible employees.
- Pension Plan: Company contributes up to 10% of annual salary.
- Family Friendly policies: Enhanced parental pay and paid time off for fertility treatment.
- Employee Discounts: Discounts on entertainment, travel, shopping, motoring and more.
- Volunteering Day: One volunteering day per year.
- Life Assurance and Personal Accident Cover.
Be yourself, Be heard, Be well, Be better. As an equal opportunities employer, we welcome diversity and inclusion. Our Equality, Diversity and Inclusion Network meets regularly to share challenges and ideas to build a more equal, diverse, and inclusive business. We listen to your point of view through our People Forum and regular employee surveys. We provide wellbeing resources including an Employee Assistance Programme, access to a Wellbeing team, and a Vitality at Work programme with discounted gym membership and other wellbeing services. As a Platinum Investors in People employer, we encourage development with a personalised plan together with your manager.
Technical Service Coordinator employer: Paragon Banking Group PLC
Join a Platinum Investors in People employer that prioritises your growth and wellbeing in a supportive and inclusive environment. As a Technical Service Coordinator, you will benefit from generous holiday allowances, employee discounts, and a commitment to your professional development, all while contributing to a bank dedicated to helping customers achieve their ambitions. With a focus on flexibility and diversity, this is an excellent opportunity for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills as a Technical Service Coordinator align with their goals. Show them you’re not just looking for any job, but this job!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience and how it relates to the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate individuals who are eager to grow with us.
We think you need these skills to ace Technical Service Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a Technical Service Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t just list your qualifications; give us examples of how you've used your skills in previous roles. Whether it’s your excellent organisation or your ability to work under pressure, we want to see how you can bring that to our team.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Paragon Banking Group PLC
✨Know Your Stuff
Make sure you understand the key responsibilities of a Technical Service Coordinator. Brush up on your knowledge of KPI tracking, compliance paperwork, and supplier management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Organisation Skills
Since this role requires excellent work organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy under pressure.
✨Practice Your Communication
With a focus on liaising with suppliers and customers, practice articulating your thoughts clearly. You might want to role-play common scenarios you could face in the job, like handling a service issue or negotiating with a maintenance provider.
✨Emphasise Your Flexibility
The job description mentions responding quickly to changing business needs. Be ready to share instances where you've adapted to unexpected changes or challenges in your previous roles. This will demonstrate your ability to thrive in a dynamic environment.
