At a Glance
- Tasks: Manage applications with payout errors and ensure smooth resolution.
- Company: Reputable UK bank in Southampton with a focus on inclusion.
- Benefits: Hybrid working model, prioritising wellbeing and professional growth.
- Why this job: Join a supportive team and make a difference in banking processes.
- Qualifications: Strong communication, AML/KYC knowledge, and relationship-building skills.
- Other info: Dynamic environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A reputable UK bank in Southampton is seeking an experienced Resolution Coordinator to manage applications failing the payout process due to errors. The ideal candidate will possess excellent communication skills and a solid understanding of AML / KYC. This role requires strong relationship-building abilities and organizational skills. The bank promotes a hybrid working model and a culture of inclusion, prioritizing employee wellbeing and professional development.
Responsibilities
- Manage applications failing the payout process due to errors.
Qualifications
- Excellent communication skills.
- Solid understanding of AML / KYC.
- Strong relationship-building abilities.
- Strong organizational skills.
Work model
- Hybrid working model; inclusive culture prioritizing employee wellbeing and professional development.
Resolution & Payout Coordinator (Hybrid) in Southampton employer: Paragon Banking Group PLC
Contact Detail:
Paragon Banking Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resolution & Payout Coordinator (Hybrid) in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your AML/KYC knowledge. We want to show that we’re not just familiar with the terms, but we can apply them in real scenarios.
✨Tip Number 3
Practice our communication skills! Mock interviews with friends can help us articulate our thoughts clearly and confidently, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Resolution & Payout Coordinator (Hybrid) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AML/KYC and showcases your communication skills. We want to see how you’ve tackled similar challenges in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Resolution Coordinator role and how your relationship-building skills can benefit us.
Showcase Your Organisational Skills: In your application, give examples of how you've managed complex processes or resolved issues efficiently. We love seeing candidates who can keep things organised under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Paragon Banking Group PLC
✨Know Your AML/KYC Basics
Make sure you brush up on your Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Being able to discuss these topics confidently will show the bank that you understand the core of their operations and can handle the responsibilities of the role.
✨Showcase Your Communication Skills
Prepare examples from your past experiences where your communication skills made a difference. Whether it was resolving a complex issue or building relationships with clients, having specific stories ready will help you demonstrate your abilities effectively.
✨Demonstrate Organisational Prowess
Think about how you manage your workload and prioritise tasks. Be ready to share strategies you use to stay organised, especially when dealing with multiple applications or errors. This will highlight your suitability for managing the payout process.
✨Embrace the Hybrid Model
Since this role offers a hybrid working model, be prepared to discuss how you thrive in both remote and in-office settings. Share your thoughts on maintaining productivity and collaboration in a flexible work environment, which aligns with the bank's inclusive culture.