At a Glance
- Tasks: Support Relationship Managers with credit control and ledger risk management.
- Company: Award-winning UK bank focused on growth and employee development.
- Benefits: Generous holiday allowance, profit-sharing, and employee discounts.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Join a supportive team and build strong client relationships while developing your skills.
- Qualifications: Experience in credit control and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are a Platinum Investors in People employer and an award‑winning UK bank focused on growth, serving savers and businesses across the UK.
About the Role
We are looking to appoint a Client Executive within the invoice finance team to deliver credit control and front‑line ledger risk management.
Purpose of the Role
Support Relationship Managers in delivering invoice finance facilities by undertaking credit control, ledger verification, identifying threats to security, and processing payments.
Duties and Responsibilities
- Build strong relationships with clients and debtors
- Perform telephone and email credit control
- Maintain accurate notes
- Complete invoice discounting reconciliation reports (if applicable)
- Identify threats to security through ledger verification and chasing
- Process and analyse invoices and credit notes
- Prepare monthly compliance reports on client management information
- Raise payments in accordance with mandate
- Support the invoice team in achieving its core objectives
- Identify new business opportunities from collection activity
- Process bank statements daily
About You
- Experienced credit controller
- IT literate, competent with Microsoft Word, Outlook and Excel
- Excellent telephone manner combining firm and gentle approach as appropriate
- Credible and able to develop relationships with business owners
- Team player, flexible, and ready to help others achieve team goals
- Organised with strong time‑management skills, especially under pressure
- Professional and able to handle confidential information
- Desire to develop learning and industry knowledge
Working Hours
Monday to Friday – 37.5 hours per week, hybrid model 8:30 am – 5:00 pm.
Inclusion
As a Disability Confident Employer, we ensure our vacancies are accessible. If you have a disability, long‑term health condition or are neuro‑diverse and need us to adjust our recruitment process, please get in touch with our recruitment team.
Benefits
- Generous holiday allowance – starting at 25 days, increasing to 30 plus optional birthdays, Christmas Eve, and New Year’s Eve.
- Share‑Save Scheme – annual discounted share purchase opportunity.
- Profit‑related pay – sharing of annual profit with eligible employees.
- Pension plan – company contribution up to 10% of salary.
- Family‑friendly policies – enhanced parental pay and paid time off for fertility treatment.
- Employee discounts on entertainment, travel, shopping, motoring and more.
- Volunteering day – one paid day per year to support charities.
- Life assurance and personal accident cover.
Legal
Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.
Client Executive in Southampton employer: Paragon Banking Group PLC
Paragon Banking Group PLC is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, you will have access to ongoing training and development opportunities, all while enjoying the flexibility of a hybrid working arrangement. The generous benefits package and supportive culture make it a rewarding place to build your career in IT infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Executive role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they’re a Platinum Investors in People employer. Be ready to discuss how your experience aligns with their focus on growth and client relationships.
✨Tip Number 3
Show off your skills! If you’ve got experience in credit control or ledger risk management, make sure to highlight that in conversations. Use specific examples to demonstrate how you've built strong relationships with clients and handled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Executive in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Executive role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our invoice finance team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Remember, we love seeing genuine enthusiasm for what we do at StudySmarter.
Showcase Your Skills:Don’t forget to showcase your IT skills, especially with Microsoft Word, Outlook, and Excel. If you've got experience with ledger verification or credit control, make sure to mention it! We’re looking for someone who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Paragon Banking Group PLC
✨Know Your Numbers
As a Client Executive, you'll be dealing with invoices and credit control. Brush up on your financial terminology and be ready to discuss how you've managed credit control in the past. Prepare examples of how you’ve identified threats to security or processed payments efficiently.
✨Showcase Your Relationship Skills
Building strong relationships is key in this role. Think of specific instances where you've successfully developed rapport with clients or debtors. Be prepared to share how you handle difficult conversations while maintaining professionalism and a gentle approach.
✨Demonstrate Your IT Savvy
Since the job requires proficiency in Microsoft Word, Outlook, and Excel, make sure you can talk about your experience with these tools. Consider preparing a quick example of how you've used Excel for reporting or data analysis in previous roles.
✨Be Ready to Discuss Teamwork
This position is all about collaboration. Think of times when you've worked as part of a team to achieve goals. Be ready to explain how you support others and contribute to a positive team environment, especially under pressure.
