Workshop Technician - Barnstaple in Northampton

Purpose of the role
The technician is responsible for carrying out all work to a high standard within this busy municipal workshop facility, ensuring adherence to vehicle maintenance and compliance regulations. The role will involve ensuring that all paperwork and fleet management system is completed timely, accurately and to a high standard and to carrying out repairs, maintenance, servicing to vehicles as and when required.

Key Responsibilities / Accountabilities

• Ensure that all vehicles booked into the workshop have had all work completed, or have been re-booked as a re-visit repair before being returned to the customer.
• Complete all required paperwork and return documentation to the workshop controller immediately on completion.
• Ensure that all ordered parts for jobs are correct for the work required.
• Assist other technicians with repairs when required, and complete the workshop controller’s duties when required.
• Fully use the fleet management system (Fleetwave) as required.
• Adhere to SFS Health and Safety policies at all times.
• Keep the workshop and parking area clean and tidy, ensure customers’ vehicles are parked efficiently and walkways clear.
• Ensure all equipment is in a safe condition and only used for its intended task; report failures to the workshop controller.
• Attend vehicle breakdowns on site as and when required (a workshop vehicle/van will be provided).
• Ensure no vehicle is returned to the customer unless it is safe to be returned for their use.
• Create and maintain a professional relationship with SFS staff, customers and suppliers.
• Be on standby 24/7 on a weekly basis as and when required.
• Maintain a flexible approach to all work duties to provide adequate cover for workshops and customers’ requirements.

Essential Skills

• A full clean HGV driving licence category C required as a minimum.
• At least 5 years’ technical experience on municipal vehicles (e.g., refuse, sweepers).
• Technical experience on vehicle electrical systems (12+24 volts), hydraulic and pneumatic systems.
• Qualifications and training: recognised apprenticeship, VOSA vehicle inspection course, municipal vehicle manufacturing training.
• Understanding of Health & Safety rules and regulations.
• Ability to work independently and as part of a team.

Desirable Skills

• Attention to detail.
• IT skills with knowledge of MS Office.
• Organisation skills, ability to multitask and prioritise deadlines.

Qualifications & Experience
Strong IT and administration skills are essential, ideally from working in a similar role.

Working Hours
40 per week, Monday to Friday flexible hours to needs of business.

Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long‑term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

Benefits

• Generous holiday allowance: 25 days, plus birthday, Christmas Eve and New Year’s Eve day off, plus additional week’s leave purchase or sale.
• Share Save Scheme: opportunity to buy shares in Paragon at discounted rate annually.
• Profit‑Related Pay: share of annual profit with eligible employees.
• Pension Plan: up to 10% of salary contributed to pension.
• Family‑friendly policies: enhanced parental pay and paid time off for fertility treatment.
• Employee discounts: exclusive discounts on entertainment, travel, shopping, motoring and more.
• Volunteering day: one day per year to contribute to causes you care about.
• Life assurance and personal accident cover.

Equal Opportunity Statement
As an equal opportunities employer, we welcome diversity and care about inclusion. We want you to be your whole self at work. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience and ideas to build a more equal, diverse and inclusive business.