Workshop Technician - Epping Forest

About The Role

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Workshop Technician looking for an opportunity to grow in a friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential.

MAIN PURPOSE OF JOB:

The technician is responsible for carrying out all work to a high standard within this busy municipal workshop facility, ensuring adherence to vehicle maintenance and compliance regulations. The role will involve ensuring that all paperwork and Fleet management system is completed timely, accurately and to a high standard and to carrying out repairs, maintenance, servicing to vehicles as and when required.

KEY RESPONSIBILITIES / ACCOUNTABILITIES:

• To ensure that all vehicles booked into the workshop have had all work completed or have been re-booked as a re-visit repair (items considered safe to be used), before being returned to the customer.
• To actively repair daily driver defects that are reported by the drivers, completing paperwork in accordance with company processes.
• To complete all paperwork required for the task/job completed and return this documentation to the workshop controller immediately on completion of the inspection/work.
• To ensure that the all ordered parts for jobs are correct for the work required.
• You will be required to assist other technicians with repairs when required. Along with completing the workshop controller’s duties when required.
• Fully use the fleet management system (Fleetwave) as required.
• Adhere to SFS Health and Safety policies, risk assessments and safe systems of work at all times.
• To ensure that the workshop and parking area are kept clean and tidy and that all customer/SFS vehicles are parked efficiently and ensure that the walkways are kept clear at all times. All vehicles when parked outside are to be locked and keys kept secure at all times.
• To ensure that all equipment being used by you and other staff is in a safe condition to be used. Ensure that all equipment is only used for the task it was designed for and is returned to the correct place of storage after use. You must report any failures in operation of the equipment to the workshop controller.
• To attend vehicle breakdowns as and when required, (a workshop vehicle/van will be provided).
• Ensure that NO vehicle is returned to the customer, unless it is safe to be returned for their use.
• To create and maintain a professional relationship with SFS staff, customers and suppliers.
• Be on standby 24/7 on a weekly basis as and when required.
• A flexible approach must be maintained in all work duties, in order to provide adequate cover to service the workshops and customers’ requirements.
• Any reasonable ad-hoc duty as required.

About You

Essential Skills

• A full clean HGV driving license category C required as a minimum.
• As a minimum 5 years’ technical experience on municipal vehicles (e.g. refuse, sweepers, etc).
• Technical experience on vehicle electrical systems (12+24 volts), hydraulic and pneumatic systems.
• Evidence of qualifications and training in the following areas: - recognised time served on an apprenticeship scheme, VOSA vehicle inspection course, municipal vehicle manufacturing training.
• Understanding of Health & Safety rules and regulations.
• An ability to work independently and as part of a team.

Desirable Skills

• Attention to detail.
• IT skills with knowledge of MS office systems.
• Organization skills with ability to multitask and priorities deadlines.

About Us

What can we offer you?

• Generous Holiday Allowance: 25 days, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave.
• Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate.
• Profit Related Pay: We share some of our annual profit with our eligible employees.
• Pension Plan: We contribute up to 10% of your annual salary towards your pension.
• Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment.
• Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more.
• Volunteering Day: Contribute to causes you care about with one volunteering day per year.
• Life Assurance and Personal Accident Cover.

Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.