Director

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced business leader within Mortgages looking for an opportunity to grow in a friendly environment, we’re looking for you! We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

What you’ll be doing:

• Set a compelling multi-year commercial strategy for Mortgages, aligned to Group purpose and strategic priorities.
• Translate strategy into annual plans with clear commercial targets, customer outcomes and risk considerations.
• Own pricing, mix, margin and retention performance, ensuring delivery of the financial plan while maintaining credit quality.
• Lead decision making using data, market trends and portfolio analytics to optimise product and channel performance.
• Deliver an effective intermediary distribution strategy covering networks, mortgage clubs and key brokers.
• Represent Paragon at industry events and strengthen external partnerships.
• Shape and deliver enhancements or new propositions to meet customer needs and return hurdles.
• Ensure propositions enable good customer outcomes and meet regulatory standards.
• Ensure full adherence to conduct rules and regulatory expectations.
• Maintain a strong risk culture aligned to Group risk appetite.
• Lead and develop commercial and sales teams, driving high performance and inclusive behaviours.
• Coach team to maximise team effectiveness and embed change successfully.

About You:

• Strategic commercial leadership: Proven ability to set multi-year strategic direction and translate it into clear, deliverable plans.
• Data driven decision making: Advanced capability in interpreting portfolio, pricing, market and conversion analytics to optimise mix, margin and distribution performance.
• BTL and mortgage market expertise: Deep understanding of specialist BTL, landlord behaviour and the intermediary distribution ecosystem.
• Product and pricing governance: Experience delivering propositions that meet customer needs within risk appetite, commercial targets and regulatory frameworks.
• Leadership: Track record of building high performing teams, creating accountability and role modelling inclusive leadership behaviours.
• Stakeholder credibility: Ability to shape decisions and build trust with brokers, industry partners and senior internal stakeholders.
• Conduct & compliance: Commitment to delivering good customer outcomes and adhering to regulatory and Individual Conduct Rules expectations.

The successful candidate must be strategic, and data led with the drive and ability to motivate the team. Even if you don’t meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply.

Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page. Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.

Working hours: Monday to Friday 37.5 hours per week – hybrid model, requirement of being in the office 2 days per week.

Inclusion: As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

What can we offer you?

• Generous Holiday Allowance: Starting from 27 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave.
• Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate.
• Profit Related Pay: We share some of our annual profit with our eligible employees.
• Pension Plan: We contribute up to 10% of your annual salary towards your pension.
• Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment.
• Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more.
• Volunteering Day: Contribute to causes you care about with one volunteering day per year.
• Life Assurance and Personal Accident Cover.

Be flexible: We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

Be yourself: As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard: We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well: We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better: We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.