Paragon Bank is seeking a capable agent to join the Digital Savings team, providing top-tier customer support across calls, in-app chat, and secured messaging. You will help shape the agent portal and knowledge base to enable self-service and resolve queries efficiently.
You will become an SME for end-to-end Digital Savings journeys, handling app support, transaction queries, and policy implementation. The role emphasizes excellent customer experience and collaboration with the team.
Digital Savings Support Specialist (Hybrid) employer: Paragon Bank
As a leading UK bank, we pride ourselves on fostering a supportive and inclusive work culture that empowers our Regional Surveyors to thrive. With a focus on employee wellbeing, we offer flexible working arrangements, comprehensive benefits, and ample opportunities for professional growth, making it an ideal environment for those looking to make a meaningful impact in the field of property valuation across Sheffield, Wakefield, Doncaster, and Lincoln.
