At a Glance
- Tasks: Manage properties and support tenants while minimising losses.
- Company: Award-winning UK bank focused on growth and wellbeing.
- Benefits: Generous holiday allowance, flexible working, and employee discounts.
- Other info: Diverse and inclusive workplace with excellent development opportunities.
- Why this job: Join a friendly team and grow your career in property management.
- Qualifications: Strong communication skills and organisation abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Let’s grow together! A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Property Management Officer looking for an opportunity to grow in a friendly environment, we’re looking for you! We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential.
Brief description
We’re looking for someone with excellent organisation and communication skills who would like the opportunity to join our Redbrick Property Management team. If you also have previous experience in property management this role could be perfect for you, although training will be provided!
Purpose of the role
To effectively manage properties on behalf of the appointed LPA receiver of rent in order to minimise losses. This will involve working within the current regulatory framework and communicating with tenants, managing agents and authorised third parties.
Duties and responsibilities
- Ensure the correct property strategy is recommended through the careful and detailed analysis of valuations, rental value, actual and anticipated costs, tenant/property profiles and relevant mortgage account data.
- Manage your own caseload, ensuring service level agreements, KPIs and the receiver’s objectives are achieved.
- Proactively manage caseload costs through the monitoring and control of property/tenant related expenditure.
- Proactively monitor tenant arrears and sales and lettings activity.
- Identify and assist with the development and delivery of processes, procedures and training.
- Assist with ensuring the necessary quality controls exist within the team and service standards are adhered to.
- Handling and monitoring maintenance issues with the use of appointed third party contractors.
About You
Skills
- Be capable of organising, prioritising and completing tasks within set timeframes.
- Excellent written and verbal communication skills.
- A good understanding of how to communicate with customers experiencing personal or financial difficulties.
- Ability to make rational judgements from available information and analysis.
- Ability to challenge business policies, processes and procedures in a constructive and effective manner.
- Computer literate with good knowledge of Microsoft Office applications.
Qualifications and experience
Good customer service and excellent communications skills are essential. Previous experience in the Receivership of Rent process is preferred but not essential.
Working hours
37.5 hours per week – Monday to Friday 08:30am - 5:00pm, working every Wednesday in the office.
We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. Emerging from the pandemic, most of our teams are moving towards hybrid working, which offers an even better balance of office and home working. Of course, for us to provide the best service to our customers and remain successful, individual business areas will adopt different approaches to how flexibility is implemented locally.
Even if you don’t meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply.
Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page. Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.
Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.
About Us
What can we offer you?
- Generous Holiday Allowance: Starting from 25 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave.
- Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate.
- Profit Related Pay: We share some of our annual profit with our eligible employees.
- Pension Plan: We contribute up to 10% of your annual salary towards your pension.
- Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment.
- Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more.
- Volunteering Day: Contribute to causes you care about with one volunteering day per year.
- Life Assurance and Personal Accident Cover.
Be flexible
We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.
Be yourself
As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.
Be heard
We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.
Be well
We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.
Be better
We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.
Property Management Officer in Solihull employer: Paragon Bank Group
At Paragon, we pride ourselves on being a Platinum Investors in People employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Property Management Officer, you'll benefit from generous holiday allowances, flexible working arrangements, and opportunities for professional development, all while contributing to a team dedicated to helping customers achieve their ambitions. Join us in a rewarding environment where your contributions are valued and your potential is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Officer in Solihull
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Paragon Bank Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Paragon Bank Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Paragon Bank Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Management Officer in Solihull
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Management Officer role at Paragon Bank Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Paragon Bank Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Paragon Bank Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Paragon Bank Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Paragon Bank Group.
