Safeguarding Officer (fixed term contract)

Are you passionate about protecting vulnerable people and making communities safer? We’re looking for a dedicated and empathetic Safeguarding Officer to join our team at PA Housing. In this role, you’ll be at the frontline of supporting residents who are most at risk, ensuring they’re safe, respected, and can access the support they need. From domestic abuse and mental health to substance misuse and hoarding, you’ll work with individuals, families, and partner agencies to provide hands-on support, risk assessments, and safeguarding interventions. This is your chance to make a real difference in people’s lives every single day.

Please note: This is a fixed term contract to cover a maternity leave.

What’s in it for you:

• In addition to the salary, we offer a number of benefits, including:
• High street discount schemes
• Health cash plans
• 26 days annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays – take them when it suits you
• Car leasing scheme
• Hybrid working – offering flexibility to thrive in your role. You’ll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity.
• We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing:

• Take on and manage safeguarding referrals for adults and children at risk
• Provide frontline support to residents experiencing domestic abuse, mental health challenges, substance misuse, hoarding, or other safeguarding concerns
• Carry out risk and needs assessments, create safety plans, and deliver both emotional and practical support
• Work within a multi-agency framework (including MARAC and local safeguarding partnerships) to coordinate effective support for victims
• Advocate for residents, ensuring barriers to services are removed and that they understand their rights and options
• Support residents with advice around housing, health, finances, and legal/civil remedies
• Promote a culture of early intervention and tenancy sustainment to reduce risks and prevent crisis situations
• Keep detailed, accurate case management records and contribute to performance monitoring

What we’re looking for:

• At least 3 years experience managing safeguarding cases in housing, social care, or local authority settings
• Safeguarding qualification or equivalent in areas like social work, domestic abuse, criminal justice, or substance misuse
• Strong knowledge of safeguarding legislation, policies, and best practice for both adults and children
• Experience in risk assessments, case management, and working with complex or multiple needs
• Understanding of domestic abuse, its impact on survivors and families, and relevant civil/criminal remedies
• Excellent communication skills – both written and verbal – and confidence advocating for vulnerable residents
• Ability to thrive in multi-agency partnership working, influencing outcomes, and problem-solving
• Resilience, empathy, and commitment to creating safer communities

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

This role requires the successful candidate to complete an enhanced DBS check. An enhanced DBS check will show any spent and unspent convictions. Having unspent convictions will not necessarily preclude recruitment; a risk assessment will be carried out to understand the circumstances and determine suitability.