Resident Experience Liaison - Community & Homes in London

Resident Experience Liaison - Community & Homes in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Paragon Asra Housing Limited

At a Glance

  • Tasks: Be the go-to person for residents, ensuring they feel supported during major works.
  • Company: Join Paragon Asra Housing Limited, a community-focused organisation in Greater London.
  • Benefits: Enjoy a hybrid working model and a range of attractive benefits.
  • Other info: A rewarding role with opportunities to grow and develop within the community.
  • Why this job: Make a real difference in residents' lives while building strong community relationships.
  • Qualifications: Strong communication skills and customer service experience are essential.

The predicted salary is between 30000 - 40000 £ per year.

Paragon Asra Housing Limited is seeking a proactive Resident Liaison Officer to join their Asset Services team in Greater London. In this rewarding role, you will serve as the key link between residents, contractors, and project teams during major works, ensuring that residents feel supported and informed throughout the process.

The ideal candidate will have strong communication skills, experience in customer service, and a passion for building relationships within communities. The position also offers a hybrid working model and various benefits.

Resident Experience Liaison - Community & Homes in London employer: Paragon Asra Housing Limited

Paragon Asra Housing Limited is an excellent employer that prioritises the well-being and development of its employees. With a strong focus on community engagement, you will thrive in a supportive work culture that values collaboration and communication. The hybrid working model, coupled with opportunities for professional growth and a range of benefits, makes this role in Greater London not just a job, but a meaningful career path.

Paragon Asra Housing Limited

Contact Details:

Paragon Asra Housing Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Resident Experience Liaison - Community & Homes in London

Tip Number 1

Network like a pro! Reach out to people in the housing and community sector on LinkedIn or at local events. Building connections can open doors and give you insider info about job opportunities.

Tip Number 2

Prepare for interviews by practising common questions related to resident liaison roles. Think about your past experiences and how they relate to the job. We want you to shine when it’s your turn to impress!

Tip Number 3

Show your passion for community building! During interviews, share specific examples of how you've fostered relationships in previous roles. This will demonstrate your commitment to the Resident Experience Liaison position.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Resident Experience Liaison - Community & Homes in London

Communication Skills
Customer Service Experience
Relationship Building
Proactive Approach
Problem-Solving Skills
Team Collaboration
Adaptability

Some tips for your application 🫡

Show Your Communication Skills:In your application, make sure to highlight your strong communication skills. We want to see how you can effectively connect with residents and project teams, so share examples of how you've done this in the past.

Demonstrate Your Customer Service Experience:Since this role is all about supporting residents, it's crucial to showcase your customer service experience. Tell us about times when you've gone above and beyond to help someone, as this will resonate with our mission.

Express Your Passion for Community Building:We love candidates who are passionate about building relationships within communities. In your application, let us know why this matters to you and how you've contributed to community initiatives before.

Apply Through Our Website:To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at Paragon Asra Housing Limited

Know Your Community

Before the interview, take some time to research the communities Paragon Asra Housing Limited serves. Understanding their needs and challenges will help you demonstrate your passion for building relationships and show that you're proactive about supporting residents.

Showcase Your Communication Skills

As a Resident Liaison Officer, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with diverse groups. This could be through resolving conflicts or simply keeping residents informed during projects.

Highlight Customer Service Experience

Make sure to emphasise any customer service roles you've had. Discuss how you’ve gone above and beyond to support clients or residents in previous positions. This will illustrate your commitment to ensuring residents feel supported throughout major works.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how they measure success in resident engagement. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.