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- Tasks: Lead a dynamic team in tenancy legal management and support residents with empathy.
- Company: Join PA Housing, a community-focused organisation making a real difference.
- Benefits: Enjoy flexible working, generous leave, health plans, and high street discounts.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Make a positive impact on communities while developing your leadership skills.
- Qualifications: Experience in housing law and strong team management skills required.
The predicted salary is between 40000 - 50000 £ per year.
Please note: This is a fixed term contract to cover a maternity leave.
Are you ready to lead a high-performing team and make a real impact on communities and residents’ lives? We’re looking for an experienced and driven Tenancy Legal Team Manager to join PA Housing. This is a fantastic opportunity to lead a dynamic team responsible for legal recovery, tenancy enforcement, and ASB legal case management – helping to protect communities while ensuring residents are supported fairly and compassionately.
You’ll work closely with residents, solicitors, colleagues, and external partners to ensure legal action is managed effectively, compliantly, and with the customer experience at the heart of every decision. If you’re passionate about leadership, problem-solving, and delivering excellent outcomes, we’d love to hear from you. This isn’t just about managing legal cases – it’s about creating safer neighbourhoods, supporting residents, and driving service improvements that make a real difference.
What’s in it for you…. In addition to the salary, we offer a number of benefits, including:
- High street discount schemes
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
- Flexible bank holidays – take them when it suits you
- Car leasing scheme
- Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity.
- We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doing……
- Lead and support the Tenancy Legal team, creating a positive, high-performing, and customer-focused culture
- Manage legal aspects of tenancy recovery, possession proceedings, injunctions, and ASB legal cases
- Work closely with solicitors, holding regular case reviews and ensuring effective case progression
- Provide legal guidance and support to colleagues across the business on tenancy and enforcement matters
- Represent PA Housing in legal proceedings, hearings, and resident disputes where required
- Ensure all activity complies with housing legislation, tenancy law, and regulatory requirements
- Build strong relationships with residents, local authorities, solicitors, and partner agencies
- Monitor team performance, set targets, and use data and insight to improve outcomes and service delivery
- Support residents through sensitive and complex situations with empathy and professionalism
- Drive continuous improvement, identifying smarter and more effective ways of working
- Promote resident involvement and ensure customer feedback shapes service delivery
- Lead by example, coaching and developing team members to achieve their full potential
- Help shape future services and contribute to wider organisational and neighbourhood strategies
What we’re looking for: We’d love to hear from you if you:
- Have experience managing teams within housing, tenancy enforcement, legal recovery, or ASB services
- Have strong knowledge of tenancy law, housing legislation, and legal recovery processes
- Are confident managing complex legal cases and working with solicitors and courts
- Have excellent communication and negotiation skills
- Can build strong relationships and influence a wide range of stakeholders
- Are highly organised and able to manage competing priorities effectively
- Have experience using data and performance insights to improve services
- Are passionate about delivering excellent customer service and fair outcomes
- Bring a proactive, solution-focused, and collaborative approach
- Ideally hold a housing qualification or are educated to degree level (or equivalent experience)
Tenancy Legal Team Manager in Leicester employer: Paragon Asra Housing Limited
Contact Detail:
Paragon Asra Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Legal Team Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and legal sectors. Attend industry events or webinars to meet potential employers and showcase your passion for tenancy law and community support.
✨Tip Number 2
Prepare for interviews by researching PA Housing and understanding their values. Think about how your experience aligns with their mission of creating safer neighbourhoods and supporting residents. We want to see your enthusiasm!
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've successfully managed teams and improved service delivery. We love hearing about your problem-solving abilities and how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact in the community.
We think you need these skills to ace Tenancy Legal Team Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and knowledge of tenancy law to show us you’re the right fit for the Tenancy Legal Team Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've led teams or managed legal cases, and how that aligns with our mission to support communities and residents.
Showcase Your Communication Skills: Since this role involves working closely with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from sharing your negotiation successes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at PA Housing!
How to prepare for a job interview at Paragon Asra Housing Limited
✨Know Your Stuff
Make sure you brush up on tenancy law and housing legislation before the interview. Being able to discuss specific legal cases or recent changes in the law will show that you're not just knowledgeable but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced, how you motivated your team, and the positive outcomes that resulted. This will demonstrate your capability to lead the Tenancy Legal team effectively.
✨Empathy is Key
Since this role involves supporting residents through sensitive situations, be ready to discuss how you've handled similar scenarios. Highlight your ability to approach difficult conversations with empathy and professionalism, as this is crucial for building trust.
✨Data-Driven Decisions
Familiarise yourself with how data can improve service delivery. Be prepared to talk about any experience you have using performance insights to drive improvements in your previous roles. This will show that you can bring a proactive, solution-focused approach to the team.