Paragon Asra Housing Limited seeks a Technical Complaints Resolution Officer to manage repairs-related complaints, diagnose issues from reports and photos, and coordinate timely, transparent resolutions. You will liaise with residents, contractors, and internal teams, ensuring high-quality customer care and adherence to the Housing Ombudsman’s Code.
You will operate in a hybrid environment with a focus on accessibility, empathy, and service improvement, balancing technical insight with strong
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Technical Complaints Resolution Specialist - Hybrid in Leicester employer: Paragon Asra Housing Limited
At PA Housing, we pride ourselves on being an exceptional employer that values respect, integrity, and accountability. Our supportive work culture fosters collaboration and continuous improvement, providing employees with ample opportunities for professional growth while enjoying benefits like flexible working arrangements and generous leave policies. Join us in making a meaningful impact in the social housing sector, where your contributions will help strengthen our organisation and enhance the lives of our residents.
Contact Details:
Paragon Asra Housing Limited Recruitment Team
