PA Housing is seeking an experienced Service 24 Manager to lead our 24-hour emergency call service, ensuring a responsive, high-quality experience for residents across multiple channels. You will manage a team of managers and operatives, use data to drive improvements, and maintain a calm, solution-focused culture in a fast-paced environment.
This hands-on leadership role emphasizes safeguarding, performance delivery and cross-functional collaboration to ensure service excellence for vulnerable
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24/7 Emergency Service Operations Leader in Leicester employer: Paragon Asra Housing Limited
At PA Housing, we pride ourselves on being an exceptional employer that values respect, integrity, and accountability. Our supportive work culture fosters collaboration and continuous improvement, providing employees with ample opportunities for professional growth while enjoying benefits like flexible working arrangements and generous leave policies. Join us in making a meaningful impact in the social housing sector, where your contributions will help strengthen our organisation and enhance the lives of our residents.
Contact Details:
Paragon Asra Housing Limited Recruitment Team