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For Companies At a Glance
- Tasks: Lead a team in delivering high-quality internal repairs and ensuring customer satisfaction.
- Company: Join Paradigm Housing, a values-driven organisation focused on community and quality.
- Benefits: Enjoy a competitive salary, health cash plan, and 25 days holiday plus Christmas closure.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ/BTEC in trade maintenance and experience in at least three trades required.
- Other info: Full-time role with a company van, fuel card, and excellent career development opportunities.
The predicted salary is between 37200 - 52000 £ per year.
Are you a multi-skilled trade professional with a passion for quality repairs and customer satisfaction? Do you thrive in a fast paced environment where your expertise makes a real difference?
About the Role
Following a recent promotion within our Property Services Team, we\’re looking for a proactive and experienced Senior Technician to join our Reactive Routine Repairs Team at Paradigm Housing. Y…
Senior Technician - Internal (Reactive) employer: Paradigm Housing
Contact Detail:
Paradigm Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technician - Internal (Reactive)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Paradigm Housing. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in multiple trades can benefit the Reactive Routine Repairs Team. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your leadership skills! As a senior technician, you'll need to lead by example. Be ready to share examples of how you've supported your team in the past and how you handle challenges on-site. This will demonstrate your capability to manage and inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Senior Technician - Internal (Reactive)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your trade qualifications and experience in your CV. We want to see how skilled you are in at least three trades, so don’t hold back on the details!
Customer Service Matters: In your covering statement, share specific examples of how you've delivered great service to customers. We love hearing about your passion for quality repairs and customer satisfaction!
Be Specific About Your Experience: When discussing your repair work, be as detailed as possible. Mention the types of repairs you've carried out and any challenges you've overcome. This helps us understand how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Paradigm Housing
✨Know Your Trades Inside Out
Make sure you brush up on your knowledge of the trades you're skilled in. Be ready to discuss specific repair techniques and past experiences that showcase your expertise. This will help you demonstrate your capability to lead and support technicians effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight situations where you’ve resolved conflicts, supported colleagues, or improved processes. This will show that you can take ownership and drive continuous improvement in the role.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety legislation relevant to property repairs. Be prepared to discuss how you ensure compliance on-site and how you prioritise safety for both yourself and your team. This is crucial for maintaining high standards in your work.
✨Demonstrate Customer Focus
Think of specific instances where you’ve gone above and beyond for customers. Be ready to share how you’ve handled customer queries or complaints, and how you’ve ensured their satisfaction. This will highlight your commitment to delivering great service, which is key for this role.
