Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to manage repairs and ensure compliance with housing regulations.
- Company: Join Paradigm Housing, a not-for-profit provider dedicated to community wellbeing.
- Benefits: Enjoy competitive salary, health support, training opportunities, and a supportive work culture.
- Why this job: Make a real impact on resident satisfaction while developing your leadership skills.
- Qualifications: Experience in repairs, strong leadership, and knowledge of housing legislation required.
- Other info: This is a 12-month fixed-term contract based in High Wycombe.
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with:
Senior Repairs Manager (12m FTC), High Wycombe
col-narrow-left
Client:
Paradigm Housing
Location:
High Wycombe, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
db4f1e9ba514
Job Views:
3
Posted:
25.08.2025
Expiry Date:
09.10.2025
col-wide
Job Description:
At Paradigm Housing Group, we’re committed to ensuring our homes meet the highest standards of safety, quality, and resident wellbeing. As part of our response to Awaab’s Law, we’re expanding our Property Services team and are looking for an experienced and motivated Senior Repairs Manager to oversee the delivery of responsive repairs across our housing portfolio.
This is a key leadership role, responsible for managing operational teams and supply chain partners to ensure repairs are completed efficiently, safely, and in full compliance with legal and regulatory requirements. You’ll play a vital part in improving service delivery, driving performance, and supporting our commitment to resident satisfaction.
What you’ll be doing:
Overseeing the triage, scheduling, and completion of repairs, including emergency works and damp and mould cases
Ensuring full compliance with Awaab’s Law and other statutory obligations
Leading and developing a high performing team of Technicians, Coordinators, and Supervisors
Monitoring KPIs such as first time fix rates, completion times, and resident satisfaction
Responding to complaints and escalations, ensuring timely resolution and service recovery
Managing subcontractors and ensuring all works meet Paradigm’s standards
Supporting strategic planning and contributing to policy development
Producing accurate performance and compliance reports
What you’ll bring:
Experience in repairs and maintenance, ideally within social housing or a direct labour organisation
Strong understanding of housing legislation, including HHSRS and Awaab’s Law
Technical knowledge of building maintenance and health and safety standards
Proven leadership skills and the ability to manage and motivate teams
Excellent communication and decision-making abilities
Strong analytical skills and confidence in interpreting data
High level of IT proficiency and report writing skills
Full, clean UK driving licence
Experience with emerging building technologies and contributing to policy development would be an advantage.
Why join Paradigm?
We’re a not-for-profit housing provider managing over 17, homes across the South East. We reinvest in our people, our homes, and our communities. When you join us, you’ll benefit from:
Competitive salary and pension scheme
Health Cash Plan and wellbeing support
Opportunities for training and career development
A supportive and inclusive working environment
Our full benefits package can be found below the live advert listing on our website\’s careers page.
Further information:
For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
#J-18808-Ljbffr
Senior Repairs Manager (12m FTC) employer: Paradigm Housing
Contact Detail:
Paradigm Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Repairs Manager (12m FTC)
✨Tip Number 1
Familiarise yourself with Awaab’s Law and other relevant housing legislation. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to compliance and resident wellbeing.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss your approach to motivating staff and improving service delivery.
✨Tip Number 3
Brush up on your analytical skills, especially in interpreting data related to KPIs like first-time fix rates and resident satisfaction. Being able to discuss how you've used data to drive performance improvements will set you apart.
✨Tip Number 4
Research Paradigm Housing Group's values and recent initiatives. Showing that you align with their mission and are aware of their current projects can make a strong impression during your discussions.
We think you need these skills to ace Senior Repairs Manager (12m FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Senior Repairs Manager position. Make notes on how your experience aligns with their needs.
Craft a Tailored Covering Statement: In your covering statement, explicitly address how you meet the essential and desirable criteria outlined in the job description. Use specific examples from your past experience to demonstrate your qualifications.
Highlight Relevant Experience: Ensure your CV highlights your experience in repairs and maintenance, particularly within social housing. Include any leadership roles and your understanding of housing legislation, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your covering statement and CV for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Paradigm Housing
✨Understand Awaab’s Law
Make sure you have a solid grasp of Awaab’s Law and its implications for housing repairs. Be prepared to discuss how you would ensure compliance in your role, as this is a key aspect of the position.
✨Showcase Leadership Experience
Highlight your previous leadership roles and how you've successfully managed teams. Prepare examples that demonstrate your ability to motivate and develop staff, as well as how you handle escalations and complaints.
✨Familiarise Yourself with KPIs
Be ready to talk about key performance indicators relevant to repairs management, such as first-time fix rates and resident satisfaction. Think of specific instances where you improved these metrics in your past roles.
✨Prepare for Technical Questions
Brush up on your technical knowledge regarding building maintenance and health and safety standards. Expect questions that assess your understanding of housing legislation and how it applies to the role.
