At a Glance
- Tasks: Install and repair gas and heating systems, ensuring homes are safe and energy-efficient.
- Company: Join SettleParadigm, the largest housing group in the region, making a real community impact.
- Benefits: Enjoy a competitive salary, generous holiday, health cash plan, and professional development opportunities.
- Other info: Flexible working hours and a chance to mentor apprentices in a dynamic environment.
- Why this job: Be part of a supportive team while shaping stronger communities and enhancing your skills.
- Qualifications: Experience in gas installations and a commitment to excellent customer service required.
The predicted salary is between 44985 - 44985 £ per year.
Salary: £44,985 + Excellent Benefits
Location of work: Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties.
Office Locations: Wooburn Green, High Wycombe (Head Office). Chesham (Stores Room).
Working Hours: 42.5 hours per week (Monday - Friday).
Benefits: Company Van, Fuel Card for business usage. 25 days annual leave + bank holidays + a company wide shutdown between Christmas & New Years.
As a Gas and Heating Installation Technician, you'll play a vital role in ensuring our customers' homes are safe, warm and energy-efficient. You'll carry out full and partial installations, breakdown repairs and servicing to a high standard, working independently and in line with all relevant regulations, codes of practice and Paradigm procedures.
About the Role/team:
You'll be part of our Property Services team, reporting to the Gas Installation Supervisor, and working closely with residents, colleagues and other technicians. You'll diagnose and repair a wide range of gas and heating faults, aiming for a first-time fix wherever possible. You'll also complete all required documentation accurately and on time, maintain van stock, and ensure all work is carried out safely and professionally. This role also involves supporting apprentices or less experienced technicians when required.
Key Responsibilities:
- Carry out full and partial gas and heating installations, breakdown repairs and servicing
- Diagnose and repair faults across a wide range of gas appliances and heating systems
- Aim for a 95% first-time fix rate and keep recall rates low
- Complete all documentation, including certificates, accurately and promptly
- Work professionally and courteously, upholding customer care standards
- Comply with all health and safety legislation, risk assessments and method statements
- Report unsafe working methods, installations or equipment
- Communicate effectively with tenants and colleagues, demonstrating a duty of care
- Use materials and equipment safely and efficiently, minimising waste
- Maintain van stock levels and follow procedures for business assets (vehicles, PPE, ID, devices)
- Mentor or support apprentices and other technicians when required
- Purchase materials as needed to complete works
- Contribute to team problem-solving and continuous improvement
What We're Looking For:
Must haves:
- Significant experience in domestic gas and heating installations
- Understanding of building structures to complete installations safely
- General building knowledge to make good after works
- Experience flushing heating systems
- ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1
- Logical, methodical approach to problem-solving and fault-finding
- Strong knowledge of relevant legislation, building regulations and health & safety
- Ability to make informed decisions using your own initiative
- Good literacy and numeracy
- Full valid UK driving licence
- Ability to work independently and as part of a team
- Clear and effective communication skills
- Commitment to excellent customer service
- Willingness to join the on-call rota for out-of-hours work
- Strong time-management skills and ability to meet tight deadlines
Nice to haves:
- Unvented G3 qualification
- Experience with commercial heating systems
- Clean driving licence
- Experience with Renewable Energies such as Air Source Heat Pumps
For added brilliance:
- A proactive, solutions-focused mindset
- Confidence working independently in customers' homes
- Pride in delivering high-quality workmanship
- A commitment to safety, compliance and continuous improvement
Benefits:
- Annual salary: £44,985 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity and adoption leave
- Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover)
- Life cover and income protection
- Modern offices, free parking & EV charging
- 30+ qualified Mental Health First Aiders
- Car leasing via salary sacrifice (for permanent colleagues)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Working Hours/Additional working:
Hours: 42.5 hours per week, 08:00 - 17:30 - Monday Friday. Participation in the on-call rota.
Our Commitment:
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments:
We are committed to providing reasonable adjustments throughout our recruitment process and will always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 15/02/2026. We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
Gas & Heating Installation Technician in Milton Keynes employer: Paradigm Housing
At SettleParadigm, we pride ourselves on being the largest housing group in the region, dedicated to delivering high-quality homes and services that make a real difference in our communities. Our supportive and inclusive work culture fosters employee growth through comprehensive training and development opportunities, while our generous benefits package, including a competitive salary, flexible leave options, and a commitment to mental health support, ensures that our team members feel valued and empowered. Join us in shaping stronger communities as a Gas & Heating Installation Technician, where your expertise will directly contribute to creating safe and energy-efficient homes for our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Gas & Heating Installation Technician in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SettleParadigm. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Gas & Heating Installation Technician can directly benefit their team and customers. Confidence is key!
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've diagnosed and repaired faults effectively. Highlighting your ability to achieve that 95% first-time fix rate will definitely impress them.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm and helps you gauge if SettleParadigm is the right fit for you. Plus, it’s a great way to engage with your potential future team!
We think you need these skills to ace Gas & Heating Installation Technician in Milton Keynes
Some tips for your application 🫡
Show Your Expertise:When filling out your application, make sure to highlight your experience in gas and heating installations. We want to see your ACS Gas Qualifications and any relevant skills that make you a perfect fit for the role.
Be Clear and Concise:Keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your responses are easy to understand. This will help us get a good sense of your communication skills.
Tailor Your Application:Make sure to tailor your application to reflect the specific requirements mentioned in the job description. Show us how your background aligns with our values and the responsibilities of the Gas & Heating Installation Technician role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at SettleParadigm!
How to prepare for a job interview at Paradigm Housing
✨Know Your Stuff
Make sure you brush up on your ACS Gas Qualifications and relevant legislation. Be ready to discuss your experience with domestic gas and heating installations, as well as any specific challenges you've faced and how you overcame them.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired faults in the past. Think about times when you achieved a first-time fix and be ready to explain your logical approach to troubleshooting.
✨Demonstrate Customer Care
Since this role is customer-focused, think of instances where you've gone above and beyond for clients. Highlight your communication skills and how you ensure customer satisfaction while maintaining professionalism.
✨Be a Team Player
Discuss your experience mentoring apprentices or working collaboratively with colleagues. Show that you value teamwork and are willing to contribute to team problem-solving and continuous improvement.
