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- Tasks: Ensure homes are safe and warm by delivering gas servicing and repairs.
- Company: Join SettleParadigm, the largest housing group in the region with a social purpose.
- Benefits: Competitive salary, generous holiday, health cash plan, and flexible working options.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Proven gas breakdown expertise and relevant ACS Gas Qualifications required.
- Other info: Enjoy funded training, paid volunteering days, and a commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Keep homes safe, warm, and compliant across our property portfolio.
Location: Chesham & High Wycombe + travel.
Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we're proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build. Through our merger we've brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve. If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we'd love to welcome you on our journey. Together, we're building a better future.
About the Role/team: Due to growth within our Direct Labour Operations (DLO), we're excited to announce three new positions within our Gas and Heating Breakdown team. You'll play a vital role in ensuring our homes are safe, warm, and compliant by delivering gas servicing, diagnostics, and repair services to our customers. You'll work independently across our extensive property portfolio, delivering first-class solutions with a focus on excellence. We'll equip you with everything you need to succeed, including a fully stocked van, fuel card, mobile phone, tablet, PPE, and branded workwear.
Key Responsibilities:
- Perform gas servicing, diagnostics, and breakdown repairs across domestic appliances.
- Ensure compliance with health and safety legislation and company policies.
- Deliver excellent customer service with a focus on achieving first-time fixes (95%+).
- Manage van stock and equipment effectively.
- Accurately complete job paperwork and reports.
- Travel across our operating area including Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire, and surrounding regions.
What We're Looking For:
Must haves:
- Proven expertise in gas breakdowns across a variety of appliances.
- ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1.
- Competence in electrical work relating to heating systems.
- Strong problem-solving skills with a methodical approach.
- Full valid manual driving licence.
Nice to haves:
- Unvented G3 qualification.
For added brilliance:
- Confidence working independently across a mobile patch.
- Passion for delivering safe, warm homes and excellent customer service.
- Social housing experience.
Benefits:
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
- Annual salary: £43,576 per annum.
- 25 days holiday, increasing with service, plus Christmas closure and buy options.
- Generous pension scheme: up to 9.5% employer contribution via salary sacrifice.
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave.
- Health cash plan: claim up to £1,800 for everyday health costs (plus free kids cover).
- Life cover and income protection.
- Flexible working: modern offices, free parking & EV charging.
And that's just the beginning! We're also thrilled to provide:
- 30+ qualified Mental Health First Aiders available to support.
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions).
- Funded training, qualifications & apprenticeships.
- 3 paid volunteering days in the local communities.
- Peer-recognition rewards platform.
- Paid professional subscription (one per year).
Working Hours & Additional Pay:
Monday to Friday, 08:00 - 17:30. Participation in overtime and out-of-hours rota, with potential to boost base salary. Rota designed to balance manageable schedules with earning opportunities.
Our Commitment:
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments:
We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.
Closing Date: 01/02/2026.
Gas and Heating Breakdown Engineer in Milton Keynes employer: Paradigm Housing
Contact Detail:
Paradigm Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas and Heating Breakdown Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your contacts in the gas and heating industry, attend local events, or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past work or testimonials from satisfied customers, bring them along to interviews. It’s a great way to demonstrate your expertise and commitment to delivering excellent service.
✨Tip Number 3
Prepare for the interview by researching SettleParadigm and understanding their values. Be ready to discuss how your experience aligns with their mission of providing safe and warm homes. This shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our growing team.
We think you need these skills to ace Gas and Heating Breakdown Engineer in Milton Keynes
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your proven expertise in gas breakdowns and any relevant ACS Gas Qualifications. We want to see that you know your stuff, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to tailor your application to the role. Mention how your experience aligns with our mission of keeping homes safe and warm. We love seeing candidates who understand our values and goals!
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforward answers that get to the point. This helps us see your qualifications without sifting through unnecessary details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Paradigm Housing
✨Know Your Stuff
Make sure you brush up on your gas breakdown expertise and relevant ACS qualifications. Be ready to discuss specific experiences where you've successfully diagnosed and repaired heating systems, as this will show your practical knowledge and problem-solving skills.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, prepare examples of how you've gone above and beyond for customers in the past. Think about situations where you achieved first-time fixes or received positive feedback from clients.
✨Understand the Company Values
Familiarise yourself with SettleParadigm's mission and values. Be prepared to explain how your personal values align with theirs, especially regarding social purpose and community impact. This will demonstrate your commitment to their goals.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios during the interview. Practice articulating your thought process when faced with common gas servicing challenges. This will help you convey your methodical approach and competence in handling various situations.
