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- Tasks: Manage lettings, conduct viewings, and support customers in finding their new homes.
- Company: Join Paradigm Housing Group, a values-driven organisation making a real difference.
- Benefits: Enjoy a competitive salary, 25 days leave, flexible working, and mileage reimbursement.
- Why this job: Make an impact by helping people secure safe and comfortable homes.
- Qualifications: Experience in housing or lettings, strong customer service skills, and a full UK driving licence.
- Other info: Great career growth potential with opportunities for permanent roles.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about housing and customer service? Do you thrive in a fast-paced, mobile role where no two days are the same? Paradigm Housing Group is looking for a proactive and customer-focused Lettings, Allocations & Viewings Officer to join our team.
This is a demand-led role, meaning you’ll be working across our full property portfolio, travelling to sites throughout the South East to carry out viewings, tenancy sign-ups, and pre-tenancy assessments. You’ll play a key part in helping customers move into their new homes, ensuring properties are let quickly, safely, and in line with our policies and standards.
Please note: A full UK driving licence and access to a vehicle for business use is essential. Unfortunately, we are unable to consider applicants who do not meet this requirement.
Location of Head Office: Wooburn Green, High Wycombe
Travel across: Buckinghamshire, Berkshire, Bedfordshire, Cambridgeshire, Hertfordshire, Oxfordshire and surrounding counties
What You’ll Be Doing
What We’re Looking For
Essential:
Preferred:
Why Join Paradigm?
Where Could This Role Take You?
This fixed-term opportunity has come about due to continued growth within the business, an exciting sign of the momentum we’re building at Paradigm. While the role is initially for 12 months, our size (over employees and a turnover exceeding £m) means there’s always potential for longer-term opportunities. The position could be extended, made permanent, or lead to other suitable roles within the organisation.
Many of our colleagues began their journey with us in temporary or interim roles and have gone on to build successful careers at Paradigm. Even if a longer-term opportunity doesn’t arise immediately, you’ll gain valuable experience, expand your skillset, and strengthen your employability in this and related fields.
How to Apply
If you’re ready to take on a varied and rewarding role that helps people find safe, secure homes, we’d love to hear from you. Apply now with your CV and a short statement outlining how you meet the essential criteria.
We reserve the right to close this vacancy ahead of the advertised date if we find a suitable candidate.
Lettings, Allocations and Viewings Officer (12m FTC) employer: Paradigm Housing
Contact Detail:
Paradigm Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings, Allocations and Viewings Officer (12m FTC)
✨Tip Number 1
Get to know the company inside out! Research Paradigm Housing Group, their values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local housing events. Building relationships can give you insider info about the role and even lead to referrals, which can really boost your chances.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of the Lettings, Allocations & Viewings Officer role. Practise your answers so you can confidently showcase your skills and knowledge.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lettings, Allocations and Viewings Officer (12m FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Lettings, Allocations & Viewings Officer role. Highlight your customer service experience and any relevant housing knowledge to grab our attention!
Craft a Compelling Statement: In your short statement, be clear about how you meet the essential criteria. Use specific examples from your past roles to show us why you're the perfect fit for this mobile position.
Show Your Passion: Let your enthusiasm for housing and helping customers shine through in your application. We love candidates who are genuinely excited about making a difference in people's lives!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Paradigm Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of local authority lettings and housing functions. Familiarise yourself with the key responsibilities of the role, like managing the lettings process and understanding welfare benefits. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is all about customer focus, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you helped someone through a challenging process or resolved an issue effectively.
✨Demonstrate Your Flexibility
This position requires a mobile approach, so highlight any experience you have working in fast-paced environments or managing your own workload. Be prepared to discuss how you adapt to changing circumstances and handle multiple tasks efficiently.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This could include inquiries about their approach to supporting vulnerable customers or how they ensure compliance with legal standards. It shows you're engaged and keen to understand more about the organisation.
