Fire Safety Coordinator (12m FTC)

Salary: £32,488 + excellent benefits

Location: Wooburn Green, High Wycombe

Hybrid: A minimum of 2 days per week in the office.

Contract: Fixed-term contract

Hours: 37 hours per week

Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we are proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.

As we continue to grow, we are strengthening our Fire Safety team to help us keep residents safe and supported.

About the Role

We are looking for a Fire Safety Coordinator to join our Fire Safety Works team. This is a role for someone who is organised, calm and good at keeping things moving. You will help make sure fire safety checks, servicing and remedial work happen on time, and that residents, contractors and colleagues all have the information they need. You will be the person who keeps the admin side running smoothly, booking appointments, raising jobs, updating systems, uploading certificates and keeping track of what has been done and what still needs attention. You will also be a friendly point of contact for residents and contractors, helping to make sure communication is clear and expectations are managed.

Key Responsibilities:

• Coordinating fire safety work, booking appointments, raising jobs and keeping track of progress
• Supporting fire safety servicing and repairs to make sure work is completed on time
• Managing the Fire Safety inbox and helping residents, contractors and colleagues with queries
• Uploading certificates and documents and keeping records accurate
• Allocating work to our Direct Labour team and external contractors
• Reviewing paperwork and challenging anything that doesn’t look right
• Supporting compliance by making sure testing and maintenance follow the right standards
• Helping close down completed jobs so our systems stay up to date
• Calling residents to confirm appointments and explain what’s happening
• Taking minutes in team meetings when needed
• Raising purchase orders for repairs and maintenance
• Supporting the Fire Safety Works Manager with project tasks and day-to-day admin

What We’re Looking For

You don’t need to be a fire safety expert. We can teach you that. What matters most is that you’re organised, good with people and comfortable juggling different tasks. You’ll do well in this role if you:

• Communicate clearly and kindly with residents, colleagues and contractors
• Stay calm when things get busy and can work through tasks in a steady, methodical way
• Enjoy keeping systems tidy and accurate
• Are confident using Microsoft Office, Outlook, Teams and SharePoint
• Like being part of a team and supporting others
• Can spot when something doesn’t look right and aren’t afraid to question it
• Care about doing things properly and keeping people safe

Must haves:

• Strong communication skills and a friendly, professional approach
• Good IT skills, especially Excel, Outlook, Teams and SharePoint
• A methodical way of working and good problem-solving skills
• Ability to work well with others and support the wider team

Nice to haves:

• Understanding of fire safety basics (fire doors, fire stopping, equipment)
• Experience scheduling or coordinating work
• Experience producing simple reports or checking data
• Ability to stay calm under pressure and manage competing tasks
• A customer-focused approach

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment:

• Annual salary: £32,488 per annum
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme - up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan - claim up to £1,800 for everyday health costs (plus free kids cover)
• Life cover and income protection
• Flexible working - hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)

Working Hours

37 hours per week. 09:00 - 17:30 Monday - Thursday, 09:00 - 17:00 Friday, 1 hour for lunch

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and will always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Closing Date: 02.07.2026. We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.