Electrical Support Technician

Electrical Support Technician

Full-Time 30000 £ / year No working from home possible
Paradigm Housing

At a Glance

  • Tasks: Assist qualified electricians with electrical installations and refurbishments in homes.
  • Company: Join SettleParadigm, the largest housing group in the region.
  • Benefits: Competitive salary, generous holiday, health cash plan, and flexible working options.
  • Other info: Inclusive workplace committed to diversity and community support.
  • Why this job: Kick-start your electrical career with hands-on experience and growth opportunities.
  • Qualifications: City & Guilds Level 2 or equivalent electrical qualification required.

Salary: £34,938 + Excellent Benefits

Office Locations: Chesham & Wooburn Green, High Wycombe

Location of Work: Buckinghamshire, Bedfordshire, Hertfordshire & surrounding counties.

Contract: Permanent

Hours: 42.5 hours per week (08:00 - 17:30 Monday - Friday)

Vacancies: Five newly created roles available

Included: Company Van & Fuel Card (Business usage only)

Kick-start your electrical career with one of the region's most exciting housing providers. At SettleParadigm, we're proud to be the largest housing group in the region, managing over 30,000 homes across Hertfordshire, Bedfordshire and Buckinghamshire. Everything we do is about delivering excellent services, high-quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.

About the Role

As a Planned Works Electrical Support Technician, you'll work directly alongside a qualified electrician to support the delivery of kitchen and bathroom refurbishment programmes across our homes. This is a hands-on, practical role where you'll assist with strip-outs, cable routing, containment installation, basic electrical preparation and other enabling tasks. You'll learn on the job, develop your skills and play a key part in ensuring safe, high-quality installations in residents' homes.

Key Responsibilities:

  • Electrical support
  • Assist the qualified electrician with first-fix and second-fix tasks
  • Install basic electrical accessories and containment (pattress boxes, back boxes, conduit, trunking)
  • Help with cable pulling, routing and preparation
  • Prepare tools, materials and work areas
  • Support testing activities (e.g., recording readings as instructed)
  • Strip-outs & enabling works
  • Carry out safe strip-outs of old kitchen and bathroom fittings
  • Chase walls for cable routes under guidance
  • Lift floorboards, create access points and remove redundant cabling
  • Complete basic making-good tasks
  • Keep work areas tidy, safe and organised
  • Working in occupied homes
  • Work respectfully and professionally in residents' homes
  • Protect surfaces and property using dust sheets and coverings
  • Communicate politely about noise, access and power interruptions
  • Report safeguarding or welfare concerns immediately
  • Health, safety & compliance
  • Follow safe isolation, PPE, RAMS and site safety rules
  • Use hand and power tools safely and within competence
  • Report hazards, near-misses and unsafe conditions
  • Maintain a safe and tidy work environment at all times
  • Documentation & customer service
  • Complete paperwork accurately
  • Communicate clearly with electricians, colleagues and residents
  • Follow procedures for vehicles, PPE, uniform and equipment
  • Represent SettleParadigm positively at all times

What We're Looking For

Must haves:

  • City & Guilds Level 2 or equivalent introductory electrical qualification
  • Experience as an electrical mate, improver or in a construction trade
  • Basic understanding of domestic electrical systems
  • Ability to use hand and power tools safely
  • Experience assisting with first-fix, second-fix or electrical preparation
  • Experience working in occupied homes or customer-facing environments
  • Awareness of PPE and hazard identification
  • Ability to follow instructions and work safely
  • Good literacy and numeracy
  • Full valid driving licence
  • Strong customer-focused approach
  • Ability to manage time and follow schedules
  • Able to work independently and as part of a team

Nice to haves:

  • Experience installing trunking, conduit, pattress boxes or containment
  • Experience in social housing refurbishment environments

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment:

  • Annual salary: £34,938 + Excellent Benefits
  • 25 days holiday, increasing with service, plus Christmas closure and buy options
  • Generous pension scheme up to 9.5% employer contribution via salary sacrifice
  • Family-friendly leave: Enhanced maternity, paternity, and adoption leave
  • Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover)
  • Life cover and income protection
  • Flexible working: hybrid options, modern offices, free parking & EV charging

And that's just the beginning! We're also thrilled to provide:

  • Mental Health First Aiders available to support
  • Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
  • Funded training, qualifications & apprenticeships
  • 3 paid volunteering days in the local communities
  • Peer-recognition rewards platform
  • Paid professional subscription (one per year)

Working Hours

42.5 hours per week, Monday to Friday. Offices based in Chesham and Wooburn Green with travel across our operating area.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and will always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Closing Date: 08/05/2026. We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.

Electrical Support Technician employer: Paradigm Housing

SettleParadigm is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive and develop their skills. With a strong commitment to employee growth through funded training and qualifications, alongside a comprehensive benefits package including generous holiday, pension contributions, and health cash plans, we ensure our team feels valued and inspired. Located in the beautiful regions of Buckinghamshire, Bedfordshire, and Hertfordshire, our offices in Chesham and Wooburn Green provide a modern workspace with flexible working options, making it an ideal place for those looking to build a meaningful career in electrical support.

Paradigm Housing

Contact Details:

Paradigm Housing Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Electrical Support Technician

Tip Number 1

Network like a pro! Reach out to your contacts in the electrical field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Get your hands dirty! If you can, volunteer or take on small projects that showcase your skills. This not only builds your experience but also gives you something tangible to talk about in interviews.

Tip Number 3

Prepare for interviews by practising common questions related to electrical work. Think about your past experiences and how they relate to the role of Planned Works Electrical Support Technician. Confidence is key!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining SettleParadigm and being part of our mission to make a difference in the community.

We think you need these skills to ace Electrical Support Technician

City & Guilds Level 2 or equivalent introductory electrical qualification
Experience as an electrical mate or improver
Basic understanding of domestic electrical systems
Ability to use hand and power tools safely
Experience assisting with first-fix and second-fix tasks
Experience working in occupied homes or customer-facing environments
Awareness of PPE and hazard identification

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your electrical qualifications and any hands-on experience you've got. We want to see how your skills match up with what we're looking for, so don’t hold back!

Tailor Your Application:Take a moment to customise your application for the Planned Works Electrical Support Technician role. Mention specific tasks from the job description that you’re excited about and how you can contribute to our team.

Be Clear and Concise:When filling out the application, keep your answers clear and to the point. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we get all your details and can consider you for this exciting opportunity.

How to prepare for a job interview at Paradigm Housing

Know Your Basics

Make sure you brush up on your electrical knowledge, especially around domestic systems. Familiarise yourself with common terms and tools you'll be using, like pattress boxes and conduit. This will show that you're not just a candidate but someone who’s genuinely interested in the role.

Showcase Your Experience

Be ready to discuss your previous experience as an electrical mate or improver. Highlight specific tasks you've done, like assisting with first-fix or second-fix work. Use examples to demonstrate how you've contributed to projects and what you've learned along the way.

Emphasise Safety Awareness

Safety is key in this role, so be prepared to talk about your understanding of PPE, safe isolation, and hazard identification. Mention any relevant training or experiences where you’ve had to follow safety protocols, as this will reassure them that you can work safely in occupied homes.

Communicate Effectively

Since you'll be working in residents' homes, strong communication skills are essential. Practice how you would explain your work to non-technical people and how you’d handle any concerns they might have. Being polite and professional can make a big difference in their perception of you.