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- Tasks: Tackle anti-social behaviour and enhance community safety.
- Company: Join a dedicated team making a real difference in communities.
- Benefits: Competitive salary, excellent benefits, and hybrid working options.
- Why this job: Make a positive impact while developing your skills in community safety.
- Qualifications: Experience in community safety and strong interpersonal skills.
- Other info: 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 41039 - 57455 £ per year.
Community Safety Officer (12m Parental Leave FTC)
Salary:£40,661 + Excellent Benefits
Location: High Wycombe / hybrid working (2 days office & 3 working from home)
Are you passionate about tackling anti-social behaviour (ASB) and making a real difference in communities? Were looking for an experienced Community Safety Officer to join our dedicated team on a 12-month FTC, this is a newly created role following a period of growth within the organisation. This role is central to our ASB response, managing a varied caseload including the most complex and serious incidents, while providing vital support to customers, colleagues, and external stakeholders.
Operating within a hybrid model (two days in the office and three days working from home), youll play a key role in delivering our ASB service, ensuring cases are handled promptly, professionally, and with a strong focus on customer satisfaction. Ideally, youll bring previous experience in managing ASB cases within a housing context, along with a solid understanding of the legislation and tools available to resolve these issues.
Key Responsibilities
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Manage a caseload of ASB cases, including complex and high-risk incidents.
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Build strong relationships with customers, colleagues, and external partners to deliver positive community outcomes.
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Utilise all available tools and enforcement methods to resolve ASB cases swiftly and effectively.
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Prepare legal notices, witness statements, and case documentation; represent Paradigm in court when required.
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Deliver a customer-focused ASB service in line with our policies and procedures.
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Collaborate with internal teams such as Housing and Rent Recovery to ensure seamless case handling and resolution.
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Attend multi-agency meetings and represent Paradigm in discussions with local authorities, police, and other key partners.
What Were Looking For
Were seeking someone with excellent communication skills and the ability to manage and prioritise a complex ASB caseload. Youll need to be confident when dealing with challenging behaviour and experienced in preparing case reports and legal documentation. Experience within the housing sector, particularly in ASB management, is preferred, as is the ability to work flexibly and collaboratively.
Your success in this role will depend on your ability to work effectively with a range of stakeholders and develop practical, problem-solving responses to ASB issues. A strong understanding of landlord and tenant law and its application to tenancy and ASB management is essential.
Why Join Us?
While this role is offered as fixed-term contract, in a business of our size and with the transformation were undergoing, theres potential for extension or other opportunities to arise. Many of our talented colleagues began their journey with Paradigm in temporary or interim roles and have gone on to build successful careers here. Even if a longer-term opportunity doesnt materialise, youll gain valuable experience that will enhance your employability in this and related fields.
Further Information
For the full job description and person specification, please see the attachment at the bottom of this page. If you have any queries about this vacancy, please email? and well respond as soon as possible. If you are reviewing this vacancy on a job board, you will have to visit our websites careers page to download the job description as job boards do not allow us to upload job descriptions alongside an advert listing.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria. Please include in your covering statement how you meet the criteria so we can give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
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Community Safety Officer (12m FTC) employer: Paradigm Housing
Contact Detail:
Paradigm Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Officer (12m FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the community safety field on LinkedIn or local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Community Safety Officers. Think about your experiences with anti-social behaviour and how you've tackled it in the past. We want to hear your stories!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why community safety matters to you. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Community Safety Officer (12m FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with anti-social behaviour and community safety. We want to see how your skills align with what we're looking for!
Show Your Passion: Let us know why you're passionate about community safety! Share any relevant experiences or projects that demonstrate your commitment to making a difference in communities.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Paradigm Housing
✨Know Your Community
Before the interview, take some time to research the specific community you'll be working in. Understand the key issues related to anti-social behaviour (ASB) in that area. This will show your genuine interest and help you discuss how you can make a real difference.
✨Showcase Relevant Experience
Be ready to share specific examples from your past roles that demonstrate your experience in tackling ASB. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Highlight Soft Skills
As a Community Safety Officer, soft skills are just as important as qualifications. Be prepared to discuss your communication, problem-solving, and teamwork abilities. Think of scenarios where you've successfully collaborated with others or resolved conflicts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, current challenges the community faces, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
