At a Glance
- Tasks: Lead compliance and safety for mechanical and electrical services in a supportive environment.
- Company: Join SettleParadigm, the largest housing group in the region with a social purpose.
- Benefits: Enjoy a competitive salary, generous holiday, flexible working, and health cash plan.
- Other info: Inclusive workplace committed to diversity and community engagement.
- Why this job: Make a real impact on communities while growing your career in a values-led organisation.
- Qualifications: Strong M&E engineering expertise and knowledge of UK compliance frameworks required.
The predicted salary is between 64790 - 64790 £ per year.
Salary: £64,790 + excellent benefits
Location: High Wycombe or Letchworth Garden City
Hybrid: 2 days in the office, 3 days from home
Contract: 12m FTC
Hours: 37 hours per week
Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.
We’re now looking for an experienced M&E Manager to lead statutory compliance, safety and lifecycle management across key building services - ensuring our homes remain safe, reliable and well-maintained.
About The Role
As our M&E Manager, you’ll take operational responsibility for statutory compliance and performance across core mechanical and electrical services, including Lifts, Water Hygiene, MVHR systems and other selected M&E assets. You’ll play a central role in harmonising compliance and asset management practices across our merged organisation, aligning standards, contracts, data and processes. You’ll also lead the operational implementation of our new Asset Management System, ensuring accurate asset data, strong reporting and improved decision making. This is a senior technical leadership role, managing a small team of Coordinators and Administrators, and working closely with colleagues across Property Services, Health & Safety, Estates, Projects, Finance and Procurement.
If you’re motivated by improving compliance, strengthening contractor performance and embedding robust asset management practices, this role offers a significant opportunity to shape how we manage our homes.
What You’ll Be Doing
- Compliance & Technical Leadership
- Act as the organisation’s Responsible Person / Authorising Officer for lifts, water hygiene and allocated M&E systems
- Oversee risk assessments, written schemes, examinations, testing and inspections
- Ensure compliance with statutory, non-statutory and best-practice requirements
- Align policies, standards, procedures and risk frameworks across the organisation
- Support cultural change by strengthening understanding of compliance responsibilities
- Asset Management & Data
- Define system requirements for M&E and compliance data
- Oversee data migration, validation and governance for the new Asset Management System
- Ensure accurate asset records, meaningful reporting and improved visibility of risk and lifecycle costs
- Contract & Supplier Management
- Manage specialist contractors, ensuring high performance and value for money
- Lead procurement activity for new Property Services contracts
- Work with Finance, Procurement and Home Ownership on Section 20 and service charge processes
- Drive efficiency and performance across suppliers
- Team Leadership
- Manage and develop Contract Support Coordinators and Administrators
- Provide guidance, mentoring and technical support
- Ensure the team works to required timeframes and legal requirements
- Engineering & Project Delivery
- Provide engineering expertise to design, plan and manage minor refurbishments and equipment installations
- Support Repairs Managers and Property Services colleagues with technical solutions
- Contribute to audits and reviews related to compliance, financial regulation and contract management
- Financial & Reporting Responsibilities
- Plan and manage budgets of approximately £3m
- Ensure financial regulations are followed for issuing and approving works
- Produce reports for senior leaders and recommend improvements
What We’re Looking For
You’ll do well in this role if you:
- Bring strong technical expertise in M&E engineering
- Have deep knowledge of UK statutory compliance frameworks
- Can interpret technical information and communicate clearly with non-technical colleagues
- Are confident managing contractors, suppliers and internal stakeholders
- Have experience leading teams and supporting professional development
- Are organised, proactive and comfortable working across multiple workstreams
- Build strong relationships and work collaboratively across departments
- Are committed to safety, quality and continuous improvement
Must haves
- Recognised qualification in Mechanical/Electrical Engineering or equivalent experience
- Strong knowledge of statutory compliance frameworks for building services
- Proven track record delivering M&E works to a high standard
- Ability to provide clear, risk-based advice
- Health & Safety qualification (NEBOSH, NVQ Level 4, IOSH or SMSTS)
- Responsible Person & Duty Holder Training (LCA9010)
- Strong IT skills, especially Excel
- Clean driving licence
- Excellent interpersonal and communication skills
- Ability to work collaboratively and build strong relationships
Nice to haves
- Experience managing a team
- Experience producing executive reports
- Persuasive communication skills
- Experience in contract management or procurement
- Enthusiasm for promoting a positive culture and continuous improvement
Benefits
- Annual salary: £64,790 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
Additional Benefits
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Working Hours
37 hours per week, Monday – Friday
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
