SettleParadigm in Letchworth is seeking a Customer Hub Advisor to deliver frontline customer support across calls, email and live chat. You will handle tenancy changes, repairs bookings and payments, while collaborating with Property Services to resolve issues and maintain accurate records.
The role offers a hybrid model (2 days in the office, 3 days from home) and full-time hours (37 per week). Strong communication and a calm, customer-focused approach are essential.
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Hybrid Customer Hub Advisor - Social Housing in Letchworth employer: Paradigm Housing Group
SettleParadigm is an excellent employer that prioritises safety and quality in its work culture, offering a supportive environment for Fire Stopping & FRA Technicians. With a focus on employee growth and development, the company provides comprehensive training and opportunities to advance within the organisation. Working in the beautiful regions of Buckinghamshire, Bedfordshire, and Hertfordshire, employees enjoy the benefits of a mobile role with a company van, ensuring flexibility and convenience in their daily tasks.