People Experience Partner in Letchworth Garden City

Salary: £42,394 + Excellent Benefits.

Location: High Wycombe / Letchworth Garden City (Hybrid: 2 days in the office, 3 from home once established in role).

Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.

This is not a transactional HR role. This is influence, culture and experience in action. As our People Experience Partner, you will work directly with the Head of People Experience to shape and embed what great looks and feels like at SettleParadigm. You will help turn strategy into reality and values into behaviours.

Why this role exists:

• Translate our People Strategy into tangible, visible experiences
• Ensure consistency and quality across the colleague journey
• Strengthen engagement, belonging and professionalism
• Turn listening into measurable action
• Support leaders to create environments where colleagues thrive

You will sit at the centre of this work partnering across directorates, influencing leaders and working collaboratively with Recruitment, Talent & Development and People Partners to ensure the end-to-end experience feels aligned and intentional.

Your Focus Will Include:

• Designing and continuously improving the end-to-end colleague journey from attraction and onboarding through development, recognition and progression
• Embedding our behavioural standards and values so they are felt consistently across teams
• Leading colleague listening activity (including engagement surveys and forums) and translating insight into clear, visible action
• Strengthening colleague voice and belonging through networks and engagement spaces
• Partnering with leaders to improve team experience, engagement and performance
• Championing professionalism, conduct and competency standards in practical, everyday ways
• Using insight and data to identify themes, influence decisions and demonstrate impact

What success looks like in 6–12 months:

• Engagement insight is translated into clear, visible improvements
• Leaders feel supported and confident in creating positive team experiences
• Colleagues can clearly articulate what our behavioural standards mean in practice
• The colleague journey feels more consistent and intentional
• Professional standards are embedded, understood and valued
• People Experience is recognised as a trusted, credible partner across the organisation

You will thrive here if you bring:

• Experience in people experience, culture, organisational development, engagement or learning
• Confidence influencing and partnering with leaders at different levels
• Strong listening and insight skills, with the ability to translate feedback into action
• A proactive, solutions-focused mindset
• Comfort working in a growing and evolving organisation
• A belief that professionalism, inclusion and standards genuinely matter

Added brilliance:

• Experience shaping behavioural or cultural change
• Experience leading listening forums or colleague networks
• A passion for continuous improvement
• Curiosity about modern and innovative approaches to people experience

Who You Are:

• You notice the details that others miss.
• You care about how people feel, and you understand how that links to performance.
• You are comfortable challenging respectfully and influencing positively.
• You build trust quickly and act with integrity.
• You are not here to maintain the status quo. You are here to elevate it.

Benefits:

• Annual salary: £42,394 per annum + Excellent Benefits
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids' cover)
• Life cover and income protection
• Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)

Our Commitment:

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments:

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 30/03/2026

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.