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- Tasks: Join our Resident Experience Committee to share your views and improve resident services.
- Company: SettleParadigm, the largest housing group in the region.
- Benefits: Earn ÂŁ5,000 per year, gain training, and build valuable skills.
- Other info: Meet remotely five times a year and enjoy a supportive environment.
- Why this job: Make a real impact on your community and help shape future services.
- Qualifications: Must be a SettleParadigm resident aged 18+, no prior committee experience needed.
We’re looking for two residents to join our Resident Experience Committee – a paid role where your experiences, views and ideas really matter. The Committee plays an important part in supporting the SettleParadigm Board, with a specific focus on resident experience. It helps look at how services are working, what residents are telling us, and what needs to change so services keep improving.
The Committee meetings will be held remotely online. Eligibility criteria are available at the base of the advert. We’re looking for two residents to join our Resident Experience Committee – a chance to share your views, learn how decisions are made, and help make things better for everyone who lives in our homes.
At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.
Want to help shape the future of resident services? We’re looking for two residents to join our Resident Experience Committee – a paid role where your experiences, views and ideas really matter. The Committee plays an important part in supporting the SettleParadigm Board, with a specific focus on resident experience. It helps look at how services are working, what residents are telling us, and what needs to change so services keep improving.
What does the Committee do?
- They meet five times a year to look at how resident services are performing
- Review Tenant Satisfaction Measures and other performance measures
- Check that learning from complaints leads to real improvements
- Review resident-facing policies and communications
- Make sure resident experience meets regulatory standards
Committee meetings will mainly be held remotely online—we can assist with this if you’ve not done this before.
As a Committee member, you’ll help make sure residents stay at the heart of decision-making. Your lived experience – where and how you live, what works well and what doesn’t – will help shape how services are delivered and improved.
We’re Looking For People Who:
- Care about improving services for residents
- Feel comfortable sharing their views and asking questions
- Are happy to listen to different perspectives
- Can think about the needs of lots of different residents
- Are willing to prepare for meetings and take part
- Relevant experience from paid or volunteer roles, or community-based activities would be welcome although is not essential
- You don’t need previous committee experience – just an interest in getting involved and helping make things better for everyone.
Why are we recruiting now? Our current Committee was formed after Settle and Paradigm merged in October 2025. We want to strengthen resident voice and make sure the Committee reflects our diverse resident population. We’d especially welcome applications from residents living in blocks of flats and Shared Owners, but all eligible residents are encouraged to apply.
“We are excited to welcome new residents to our Resident Experience Committee. The voice of the resident underpins everything we do at SettleParadigm, and newly recruited members will bring fresh perspectives and valuable insight into how we deliver services and create homes and neighbourhoods that residents can be proud of. They will play a pivotal role in the Committee, bringing their lived experience and knowledge to help ensure we remain firmly and consistently resident-focused.” Amina Graham, Chair
What’s in it for you?
- ÂŁ5,000 per year for your time and contribution
- Training, support and a full induction
- The chance to build skills, gain confidence and meet new people
- A real opportunity to influence decisions and improve services
To be a committee member, you need to be eligible. You should be a SettleParadigm resident (tenant, leaseholder or shared owner) and over 18 years of age. You should not be in breach of your tenancy or lease (including rent arrears) or subject to a possession order or anti-social behaviour order or injunction; or have a conflict of interest from being closely associated with SettleParadigm or working for any company or organisation that also works with, or for SettleParadigm.
Time Commitment: There are no set hours, instead we ask you to:
- Commit to attend five meetings of the Committee per year. This includes dedicating the time to read the papers circulated and prepare for the meeting in advance
- Commit to attending the resident-led Resident Experience Panel at least twice per year
- Attend occasional online training to support you in your role
Term of Appointment: The appointment will usually be for three years with annual appraisals with the Chair of the Committee. There is a maximum length of the overall term of six years.
How To Apply: No CV needed. We’ll ask you a few simple questions so you can tell us about yourself in your own words. We’ll also check you’re able to commit to the time involved. We’re committed to making this role accessible and will provide adjustments, equipment or support wherever needed.
Our Commitment: We are committed to creating an inclusive environment, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodivergent, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments: We are committed to providing reasonable adjustments throughout our recruitment process and in the running of the Committee, and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Please ensure you fully answer the questions on the application form.
Closing Date: Sunday 10 May 2026
Resident Experience Committee Members x 2 P/T in High Wycombe employer: Paradigm Housing Group
Contact Detail:
Paradigm Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Committee Members x 2 P/T in High Wycombe
✨Tip Number 1
Get to know the organisation! Before your interview, take some time to research SettleParadigm. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of the Resident Experience Committee.
✨Tip Number 2
Practice makes perfect! Think about the questions you might be asked during the interview and prepare your answers. Focus on your experiences as a resident and how they relate to improving services. We want to hear your unique perspective!
✨Tip Number 3
Be yourself! Authenticity is key when sharing your views. Don’t be afraid to express your opinions and ask questions during the interview. Remember, they’re looking for residents who are passionate about making a difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Resident Experience Committee Members x 2 P/T in High Wycombe
Some tips for your application 🫡
Be Yourself: When filling out the application, let your personality shine through! We want to hear your unique experiences and views, so don’t hold back. This is your chance to show us who you are and why you care about improving resident services.
Read the Job Description Carefully: Make sure you understand what we're looking for in a Committee member. Take note of the key responsibilities and qualities we value, like being open to different perspectives and having a genuine interest in making things better for everyone.
Answer All Questions Thoroughly: We’re not asking for a CV, but we do want to know about you! Make sure to fully answer all the questions on the application form. This is your opportunity to tell us about your relevant experiences, even if they’re from volunteer roles or community activities.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it helps us keep everything organised!
How to prepare for a job interview at Paradigm Housing Group
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with SettleParadigm and its mission. Understand their focus on resident experience and think about how your own experiences can contribute to improving services. This will show that you’re genuinely interested and invested in the role.
✨Share Your Story
During the interview, don’t be shy about sharing your personal experiences as a resident. Think about specific examples where you’ve encountered challenges or successes in your living situation. This will help the interviewers see the value of your perspective and how it can influence decision-making.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the Committee's goals, how they measure success, or what kind of support they provide to members. Asking insightful questions shows that you’re engaged and eager to contribute.
✨Be Yourself
Remember, they want to hear from real residents with genuine insights. Don’t feel pressured to present yourself in a certain way; just be authentic. Your unique voice and perspective are what they’re looking for, so let that shine through!