At a Glance
- Tasks: Manage and optimise cloud infrastructure while supporting day-to-day IT operations.
- Company: SettleParadigm, dedicated to providing safe homes and excellent services.
- Benefits: Competitive salary, generous holiday, flexible working, and funded training opportunities.
- Other info: Inclusive workplace committed to diversity and community engagement.
- Why this job: Join a dynamic team and make a real impact on community-focused technology solutions.
- Qualifications: 3+ years managing cloud infrastructure and strong Windows Server support experience.
The predicted salary is between 51700 - 51700 £ per year.
Salary
£51,700 + excellent benefits
Location
High Wycombe or Letchworth Garden City
Hybrid
2 days in the office, 3 days from home
Contract
Permanent
Hours
37 hours per week
At Settle Paradigm, we look after more than 30,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and the surrounding counties.
Our purpose is simple – safe homes, good services and neighbourhoods people feel proud to live in.
Through our merger, we’ve brought together shared values, skills and ambition, helping us build more affordable homes and make an even bigger difference in the communities we serve.
As part of this, our IT team plays a vital role in keeping our systems secure, reliable and ready for the future.
We’re now looking for an Infrastructure Engineer to help us continue strengthening and modernising our technology platforms.
About The Role
As an Infrastructure Engineer, you’ll be a key part of our IT team, making sure our cloud and on‑premise systems are well managed, secure and performing at their best.
You’ll work across Microsoft Azure, Windows Server, M365, networking and device management, helping us deliver a stable, modern and resilient environment for colleagues across the organisation.
You’ll support day‑to‑day operations, act as a senior escalation point, and contribute to project delivery as we continue to evolve our infrastructure.
This is a hands‑on role where you’ll work with a wide range of technologies and have real influence over how our systems develop.
If you enjoy problem‑solving, like working with modern cloud platforms and want to help shape a reliable, secure IT environment, this could be a great next step.
- What You’ll Be Doing
- Project & Technical Delivery
- Configure, administer and optimise Microsoft Entra ID, Intune and Azure
- Support the provisioning, monitoring and security of our cloud infrastructure
- Contribute to the design and implementation of new cloud‑based solutions
- Ensure systems are optimised for performance, reliability and security
- Support backup and disaster recovery processes
- Implement, configure and support network systems
- Operational Support
- Act as a senior escalation point for BAU issues
- Maintain documentation for systems, configurations and processes
- Support cyber security operations and respond to incidents
- Ensure regular patching and system updates
- Follow structured testing and change management processes
- Manage infrastructure in line with ISO and ITIL best practice
- Work with Data Protection and Information Governance protocols
- Collaboration & Communication
- Work closely with IT colleagues across the organisation
- Document risks and mitigation plans for migration programmes
- Share knowledge and support continuous improvement
- Identify opportunities to introduce new technologies
About You
- You’ll Do Well In This Role If You
- Have experience managing cloud infrastructure (ideally 3+ years)
- Are confident supporting Windows Server environments
- Have strong knowledge of Saa S and Iaa S solutions
- Are experienced with endpoint management tools
- Communicate clearly with both technical and non‑technical colleagues
- Can organise your workload, set priorities and meet deadlines
- Enjoy learning new technologies and raising standards
- Are comfortable travelling between sites when needed
- Have the fitness and mobility to support equipment installation
- Hold a full driving licence and business‑use insurance
- What You’ll Need
- Must Haves
- 3+ years managing cloud infrastructure
- Strong desktop support experience in a Windows environment
- Experience managing Saa S and Iaa S solutions
- Knowledge of Windows Servers and endpoint management
- Clear written and verbal communication skills
- Strong organisational skills
- Ability to work with colleagues at all levels
- AZ‑104 certification
- CCNA certification
- Nice To Haves / Preferred
- Experience building and maintaining multi‑site Azure services
- Experience working to standards and frameworks
- Knowledge of scripting languages such as Power Shell
- Excellent customer and communication skills for non‑technical colleagues
Benefits
- annual salary: £51,700 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
- Working Hours & Location
- 37 hours per week, Monday - Friday
- Work from either our Letchworth Garden City or Wooburn Green, High Wycombe office base (minimum of two days per week in the office and three days per week working from home)
- Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve.
We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.
Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
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Infrastructure Engineer in High Wycombe employer: Paradigm Housing Group
Paradigm Housing Group is an exceptional employer, offering a dynamic work environment in High Wycombe or Letchworth Garden City. With a strong focus on employee well-being, competitive salaries, and a generous pension scheme, we foster a culture of collaboration and growth, ensuring that our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in High Wycombe
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Paradigm Housing Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Paradigm Housing Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Paradigm Housing Group!
✨Direct Apply to Paradigm Housing Group
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We think you need these skills to ace Infrastructure Engineer in High Wycombe
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Paradigm Housing Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Paradigm Housing Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Paradigm Housing Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
