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- Tasks: Join us as a Customer & Neighbourhood Housing Officer and engage with your community daily.
- Company: Be part of Paradigm, a team dedicated to making a positive impact in local neighborhoods.
- Benefits: Enjoy a competitive salary of £36,815 plus excellent benefits and hybrid working options.
- Why this job: Make a real difference in your community while developing valuable skills and experience.
- Qualifications: Passion for customer service, strong problem-solving skills, and housing management knowledge required.
- Other info: Attend our Recruitment Day to meet the team, learn about the role, and interview on-site.
Customer and Neighbourhood Housing Officer High Wycombe / hybrid working (2 days in the office & 3 days working from home) £36,815 + Excellent Benefits Are you passionate about making a difference in your community? We are excited to announce a Recruitment Day for Customer & Neighbourhood Housing Officer roles. This is your chance to meet our team, learn more about the roles, and explore how you can make a real impact in the West and Central regions, with patches covering Bedfordshire, Berkshire, Buckinghamshire, and Hertfordshire. Why Join Us? * Be part of a team that genuinely cares about communities. * Enjoy a competitive salary and excellent benefits. * Thrive in a supportive, hybrid working environment. Flexible Opportunities: We have a mixture of 20-hour, 30-hour, and 37-hour contracts available, covering the following areas: * Luton * Slough * Buckinghamshire * Stevenage/North Hertfordshire What We’re Looking For: * A passion for customer service and community engagement. * Strong problem-solving and organisational skills. * A commitment to providing exceptional housing services. * Strong housing management knowledge and case management experience with a track record of successful delivery in a regulated environment. What to Expect on the Day: * Learn more about the role and our organisation. * Partake in a mixture of practical tasks. * Meet the hiring team and ask any questions you may have. * End the day with a face-to-face interview. We have a mixture of permanent and FTCs to hire as part of this recruitment day. While some roles offered may be FTCs, many of our talented colleagues started at Paradigm in temporary or interim positions and have gone on to build successful careers with us. However, if something longer-term doesn’t materialise, this role will still provide you with valuable experience that will enhance your employability in this and related fields. Don’t miss this opportunity to make a real difference
Customer & Neighbourhood Officer Recruitment Day employer: Paradigm Housing Group
Contact Detail:
Paradigm Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer & Neighbourhood Officer Recruitment Day
✨Tip Number 1
Finde heraus, welche spezifischen Herausforderungen und Bedürfnisse die Gemeinden in den Regionen haben, die du betreuen würdest. Zeige während des Rekrutierungstags, dass du ein echtes Interesse an der Verbesserung der Lebensqualität in diesen Gebieten hast.
✨Tip Number 2
Bereite dich darauf vor, konkrete Beispiele für deine Erfahrungen im Kundenservice und in der Gemeinschaftsarbeit zu teilen. Dies wird dir helfen, deine Leidenschaft und dein Engagement für die Rolle zu demonstrieren.
✨Tip Number 3
Nutze die Gelegenheit, um Fragen zu stellen, die zeigen, dass du dich mit der Organisation und ihren Werten identifiziert hast. Dies kann dir helfen, einen bleibenden Eindruck bei dem Einstellungsteam zu hinterlassen.
✨Tip Number 4
Sei bereit, praktische Aufgaben zu bewältigen, die deine Problemlösungsfähigkeiten und organisatorischen Fähigkeiten unter Beweis stellen. Dies zeigt, dass du nicht nur theoretisches Wissen hast, sondern auch in der Lage bist, in der Praxis effektiv zu arbeiten.
We think you need these skills to ace Customer & Neighbourhood Officer Recruitment Day
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Customer and Neighbourhood Housing Officer. Familiarize yourself with the key skills required, such as customer service, problem-solving, and housing management knowledge.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize any previous roles in customer service or community engagement, and showcase your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for making a difference in the community. Mention specific examples of how you've successfully engaged with customers or managed housing cases in the past.
Prepare for the Recruitment Day: Since this is a recruitment day, prepare by thinking about questions you want to ask the hiring team. Be ready to discuss your experiences and how they relate to the role, as well as demonstrating your enthusiasm for the position.
How to prepare for a job interview at Paradigm Housing Group
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for making a difference in the community. Share any relevant experiences where you've engaged with local residents or contributed to community projects.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. Highlight your ability to think critically and find effective solutions, especially in housing management contexts.
✨Ask Insightful Questions
During the recruitment day, take the opportunity to ask questions about the team, the challenges they face, and how you can contribute. This shows your genuine interest in the role and helps you understand the organization better.
✨Be Ready for Practical Tasks
Since the day includes practical tasks, be prepared to showcase your organizational skills and ability to work collaboratively. Approach these tasks with a positive attitude and demonstrate your commitment to exceptional service.
