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- Tasks: Lead community safety initiatives and enhance service delivery for residents.
- Company: Paradigm Housing Group, a forward-thinking organisation focused on community improvement.
- Benefits: Competitive salary, excellent benefits, and hybrid working model.
- Why this job: Make a real difference in community safety while enjoying flexible work arrangements.
- Qualifications: Experience in community safety management and strong leadership skills.
- Other info: Join a passionate team dedicated to positive change and community well-being.
The predicted salary is between 42000 - 59000 £ per year.
High Wycombe / hybrid working (2 days per week in the office & 3 days per week working from home)£52,968 + Excellent Benefits
At Paradigm Housing Group, were looking for a confident and capable Community Safety Manager to take the reins of a transformed service and drive it forward. Youll be joining a team with renewed energy, clear purpose, and a strong track record of improvement. Youll play an essential role in delivering safer, more inclusive neighbourhoods.Weve made huge strides in improving our ASB service, from better case assessment and customer communication to stronger team dynamics and a 17% uplift in tenant satisfaction. Now, were looking for a dedicated manager to continue this momentum and lead our ASB function into its next chapter.
What Youll Be DoingAs our Community & Safety Manager, youll:
- Lead and inspire a team of 56 ASB Case Managers
- Champion early intervention and customer-focused case resolution
- Own and evolve our ASB policy, toolkit, and communications strategy
- Collaborate across Paradigm and with external partners (police, local authorities, health services)
- Use data and insight to shape service improvements and reduce ASB
- Monitor performance and report outcomes to senior leaders and external stakeholders
- Handle complex cases and complaints with professionalism and empathy
- Participate in our duty manager rota, including occasional out-of-hours support
Youll bring:
- Strong ASB legislation knowledge and case management experience
- Proven leadership in managing customer service teams
- A data-driven mindset and strategic decision-making skills
- Excellent communication and stakeholder engagement abilities
- A collaborative, solution-focused approach
- A full UK driving licence and access to your own vehicle + business insurance
Why Paradigm?We manage over 17,000 homes across 30 local authorities. Were growing fast. With the pending acquisition of 3,500 homes from another housing organisation and ongoing plans to form a larger housing association of 30,000 properties, this is an exciting time to join us. Youll be part of a forward-thinking organisation that values innovation, accountability, and community impact.
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Community Safety Manager (12m FTC) employer: Paradigm Housing Group
Contact Detail:
Paradigm Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Manager (12m FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Paradigm Housing Group on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching community safety trends and challenges. We want to show that you’re not just a candidate, but someone who’s genuinely passionate about making a difference in the community.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We need to demonstrate how your past experiences make you the perfect fit for driving forward the transformed service at Paradigm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Community Safety Manager (12m FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Community Safety Manager role. Highlight any relevant achievements and use keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for community safety and how your background makes you the perfect fit for our team. Keep it engaging and personal – we want to get to know you!
Showcase Your Leadership Skills: As a Community Safety Manager, leadership is key. Use your application to demonstrate how you've successfully led teams or projects in the past. We love seeing examples of how you've made a positive impact!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Paradigm Housing Group
✨Know the Company Inside Out
Before your interview, take some time to research Paradigm Housing Group. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Community Safety Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or project. Be ready to discuss how you can drive the service forward with renewed energy.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in community safety. Think of specific situations you've encountered and how you handled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's goals and challenges. This shows that you're proactive and genuinely interested in contributing to the team's success.
