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- Tasks: Lead and enhance community safety initiatives while driving positive change.
- Company: Join Paradigm Housing Group, a forward-thinking organisation with a strong mission.
- Benefits: Enjoy a competitive salary, excellent benefits, and hybrid working options.
- Why this job: Make a real difference in community safety and work with a passionate team.
- Qualifications: Proven leadership skills and a commitment to community improvement.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 42000 - 59000 £ per year.
High Wycombe / hybrid working (2 days per week in the office & 3 days per week working from home)£52,968 + Excellent Benefits
At Paradigm Housing Group, were looking for a confident and capable Community Safety Manager to take the reins of a transformed service and drive it forward. Youll be joining a team with renewed energy, clear purpose, and a strong track record of improvement. Youll play an essential role in delivering safer, more inclusive neighbourhoods.Weve made huge strides in improving our ASB service, from better case assessment and customer communication to stronger team dynamics and a 17% uplift in tenant satisfaction. Now, were looking for a dedicated manager to continue this momentum and lead our ASB function into its next chapter.
What Youll Be DoingAs our Community & Safety Manager, youll:
- Lead and inspire a team of 56 ASB Case Managers
- Champion early intervention and customer-focused case resolution
- Own and evolve our ASB policy, toolkit, and communications strategy
- Collaborate across Paradigm and with external partners (police, local authorities, health services)
- Use data and insight to shape service improvements and reduce ASB
- Monitor performance and report outcomes to senior leaders and external stakeholders
- Handle complex cases and complaints with professionalism and empathy
- Participate in our duty manager rota, including occasional out-of-hours support
Youll bring:
- Strong ASB legislation knowledge and case management experience
- Proven leadership in managing customer service teams
- A data-driven mindset and strategic decision-making skills
- Excellent communication and stakeholder engagement abilities
- A collaborative, solution-focused approach
- A full UK driving licence and access to your own vehicle + business insurance
Why Paradigm?We manage over 17,000 homes across 30 local authorities. Were growing fast. With the pending acquisition of 3,500 homes from another housing organisation and ongoing plans to form a larger housing association of 30,000 properties, this is an exciting time to join us. Youll be part of a forward-thinking organisation that values innovation, accountability, and community impact.
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Community Safety Manager (12m FTC) employer: Paradigm Housing Group
Contact Detail:
Paradigm Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Manager (12m FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Paradigm Housing Group on LinkedIn. A friendly chat can give you insider info and might just help you stand out in the application process.
✨Tip Number 2
Prepare for the interview by researching community safety trends and challenges. Show us that you're not just passionate but also knowledgeable about the field. This will definitely impress the hiring team!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and community engagement. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Paradigm Housing Group.
We think you need these skills to ace Community Safety Manager (12m FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Community Safety Manager role. Highlight any relevant achievements and use keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for community safety and how your background makes you the perfect fit for our team. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've made a difference in previous roles, especially in community safety or related fields. Numbers and outcomes speak volumes!
Apply Early!: With a high number of candidates expected, don’t wait until the last minute to submit your application. Apply through our website as soon as you can to ensure your application stands out in the crowd!
How to prepare for a job interview at Paradigm Housing Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Community Safety Manager. Familiarise yourself with Paradigm Housing Group's mission and values, and think about how your experience aligns with their goals. This will help you demonstrate your genuine interest in the position.
✨Showcase Your Leadership Skills
As a Community Safety Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed projects or teams. Highlight your ability to drive change and improve services, as this is key for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific situations where you've dealt with community safety issues or conflict resolution, and be ready to discuss the outcomes and what you learned.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or the future direction of the community safety service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
