At a Glance
- Tasks: Carry out plumbing repairs and maintenance across homes, ensuring high-quality service.
- Company: Join SettleParadigm, the largest housing group in the region with a social purpose.
- Benefits: Competitive salary, generous holiday, health cash plan, and flexible working options.
- Other info: Inclusive workplace committed to diversity and community engagement.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: City and Guilds or NVQ Level Two in plumbing, strong problem-solving skills.
The predicted salary is between 41327 - 41327 £ per year.
Salary: £41,327 plus excellent benefits
Location: Chesham and High Wycombe with travel across our property portfolio
Contract: Permanent
Hours: Full time, 42.5 hours per week Monday - Friday
Included: Van & fuel card for business usage
Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.
We are looking for a skilled Plumbing Repairs Technician to join our Direct Labour Organisation. If you take pride in your work, enjoy solving problems and want to make a real difference for residents, this could be the perfect role for you.
About The Role
As a key member of our repairs team, you will carry out a wide range of plumbing and general maintenance tasks across our homes. You will work independently, using your multi-skilled expertise to deliver high quality repairs with a strong focus on achieving a first time fix. Your main area of work will be Buckinghamshire and Berkshire, although you may occasionally travel to surrounding areas.
We will equip you with everything you need to succeed, including:
- A fully stocked van with a fuel card
- All tools and equipment
- A tablet to manage your schedule and records
Key Responsibilities:
- Carry out day to day plumbing repairs including drainage issues, blockages and general maintenance
- Complete associated tasks such as re-tiling, fitting bath panels and making good
- Diagnose and resolve plumbing faults aiming for a first time fix
- Deliver excellent customer service in every home you visit
- Follow safety procedures and complete risk assessments
- Maintain accurate digital records using your tablet
- Use materials efficiently and look after company equipment
Must Haves
- City and Guilds Part One and Two, NVQ Level Two or equivalent experience
- Strong knowledge of domestic plumbing repairs and fault finding
- Experience with general building tasks such as tiling or decorating
- Full clean UK manual driving licence
- Good communication and organisational skills
- Ability to work independently and as part of a team
Nice to haves:
- Experience working in social housing or with local authorities
For added brilliance:
- A proactive, customer focused approach and pride in delivering excellent service
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
- Annual salary: £41,327 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Working Hours & Additional Pay
42.5 hours per week (Monday - Friday) Participation in out-of-hours rota, with potential to boost base salary.
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 07/06/2026
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
Social Housing Plumbing Repairs Technician (Field & Van) in Chesham employer: Paradigm Housing Group
SettleParadigm is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are valued and encouraged to grow. With a strong commitment to social purpose, we offer competitive salaries, comprehensive benefits, and opportunities for professional development, all while making a meaningful impact in the communities we serve across Buckinghamshire and Berkshire. Join us as we build a better future together, equipped with the tools and resources you need to succeed in your role as a Plumbing Repairs Technician.
StudySmarter Expert Advice🤫
We think this is how you could land Social Housing Plumbing Repairs Technician (Field & Van) in Chesham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SettleParadigm. Understand their values and mission, especially their focus on social housing. This will help you connect your skills to what they care about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to plumbing repairs and customer service. Think about specific examples from your past work that showcase your problem-solving skills and ability to deliver a first-time fix.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for plumbing and helping communities shine through. A friendly attitude can go a long way in making a great impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and professional, plus it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Social Housing Plumbing Repairs Technician (Field & Van) in Chesham
Some tips for your application 🫡
Show Off Your Skills:When filling out your application, make sure to highlight your plumbing qualifications and any relevant experience. We want to see how your skills align with the role of Plumbing Repairs Technician, so don’t hold back!
Be Clear and Concise:Keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. This helps us understand your experience without getting lost in the details.
Tailor Your Application:Make sure to customise your application to reflect our values and the specific requirements of the job. Mention your customer service skills and any experience in social housing to show you’re a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and allows you to keep track of your application status easily. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Paradigm Housing Group
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss specific plumbing repairs you've handled, especially those that align with the role's focus on first-time fixes. Highlight any experience with drainage issues or general maintenance tasks.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to share examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues effectively and left customers satisfied, as this will demonstrate your proactive, customer-focused approach.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific plumbing fault or a tricky situation with a resident. Practise articulating your thought process and problem-solving skills clearly, as this will show your ability to think on your feet.
✨Understand Their Values
Familiarise yourself with SettleParadigm's mission and values. They’re looking for someone who aligns with their social purpose and commitment to community. Be ready to discuss why you want to work for them and how you can contribute to building stronger communities through your role.
