At a Glance
- Tasks: Carry out plumbing repairs and maintenance across homes, ensuring first-time fixes.
- Company: Join SettleParadigm, the largest housing group in the region, making a real difference.
- Benefits: Competitive salary, generous holiday, health cash plan, and funded training opportunities.
- Other info: Inclusive workplace committed to diversity and community support.
- Why this job: Be part of a team that shapes stronger communities while growing your career.
- Qualifications: City and Guilds or NVQ Level Two in plumbing, with strong fault-finding skills.
The predicted salary is between 41327 - 41327 £ per year.
Salary: £41,327 plus excellent benefits
Location: Chesham and High Wycombe with travel across our property portfolio
Contract: Permanent
Hours: Full time, 42.5 hours per week Monday – Friday
Included: Van & fuel card for business usage
About the company: At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build.
About The Role: As a key member of our repairs team, you will carry out a wide range of plumbing and general maintenance tasks across our homes. You will work independently, using your multi-skilled expertise to deliver high quality repairs with a strong focus on achieving a first time fix. Your main area of work will be Buckinghamshire and Berkshire, although you may occasionally travel to surrounding areas.
We will equip you with everything you need to succeed, including:
- A fully stocked van with a fuel card
- All tools and equipment
- A tablet to manage your schedule and records
Key Responsibilities:
- Carry out day to day plumbing repairs including drainage issues, blockages and general maintenance
- Complete associated tasks such as re-tiling, fitting bath panels and making good
- Diagnose and resolve plumbing faults aiming for a first time fix
- Deliver excellent customer service in every home you visit
- Follow safety procedures and complete risk assessments
- Maintain accurate digital records using your tablet
- Use materials efficiently and look after company equipment
Requirements:
- City and Guilds Part One and Two, NVQ Level Two or equivalent experience
- Strong knowledge of domestic plumbing repairs and fault finding
- Experience with general building tasks such as tiling or decorating
- Full clean UK manual driving licence
- Good communication and organisational skills
- Ability to work independently and as part of a team
Nice to haves:
- Experience working in social housing or with local authorities
What Makes You Brilliance:
- A proactive, customer focused approach and pride in delivering excellent service
Benefits:
- Annual salary: £41,327 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Working Hours & Additional Pay:
- 42.5 hours per week (Monday – Friday)
- Participation in out-of-hours rota, with potential to boost base salary.
Our Commitment: We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments: We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.
Closing Date: 07/06/2026
Mobile Plumber – Social Housing (First-Time Fix Specialist) in Chesham employer: Paradigm Housing Group
SettleParadigm is an exceptional employer, offering a supportive and inclusive work environment where you can grow your career while making a meaningful impact in the communities of Buckinghamshire, Bedfordshire, and Hertfordshire. With competitive salaries, generous benefits including a robust pension scheme, flexible working options, and opportunities for professional development, we empower our employees to deliver high-quality services and contribute to building affordable homes. Join us in shaping stronger communities and enjoy the unique advantage of working with the largest housing group in the region.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Plumber – Social Housing (First-Time Fix Specialist) in Chesham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SettleParadigm. Understand their values and mission, especially their focus on community and affordable housing. This will help you tailor your answers and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to plumbing repairs and customer service. Think about specific examples from your past work that highlight your skills and experience. We want you to shine when discussing your first-time fix successes!
✨Tip Number 3
Show off your personality! While technical skills are crucial, don’t forget to let your customer-focused approach and proactive attitude come through. Share stories that demonstrate how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t hesitate to reach out if you have any questions during the process—we’re here to help!
We think you need these skills to ace Mobile Plumber – Social Housing (First-Time Fix Specialist) in Chesham
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing qualifications and any relevant experience in your application. We want to see how your skills align with the role of a First-Time Fix Specialist, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your experience with social housing or similar environments, as it shows us you understand the unique challenges and rewards of working in this sector.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Paradigm Housing Group
✨Know Your Plumbing Stuff
Brush up on your plumbing knowledge, especially around common domestic repairs and fault finding. Be ready to discuss specific examples of how you've achieved first-time fixes in the past, as this will show your expertise and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to share experiences where you delivered excellent customer service. Highlight any situations where you went above and beyond to ensure satisfaction, as this aligns with the company's values.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. Think about how you would handle various plumbing issues or maintenance tasks, and be ready to explain your thought process clearly and confidently.
✨Demonstrate Team Spirit
While the role requires independence, teamwork is also important. Share examples of how you've collaborated with others in previous jobs, especially in a repairs or maintenance context, to show that you can work well both alone and as part of a team.
