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- Tasks: Manage rent collection and support tenants in reducing arrears.
- Company: Join a dedicated team making a real impact in the housing sector.
- Benefits: Enjoy hybrid working, competitive salary, and excellent benefits.
- Why this job: Make a difference while developing your skills in customer service and financial support.
- Qualifications: Empathy and results-driven mindset are essential; experience in customer service is a plus.
- Other info: Permanent position with a supportive work culture.
The predicted salary is between 22872 - 45744 £ per year.
Rent Recovery Officer, Permanent (37 hours per week) Salary: £38,090 + Excellent Benefits Location: High Wycombe / hybrid working (2 days in the office & 3 days working from home) The Vacancy Are you an empathetic and results driven professional looking to make a real difference in the housing sector? We are seeking a dedicated Rent Recovery Officer to join our team to help sustain tenancies while reducing rent arrears across our portfolio. About the Role As a Rent Recovery Officer, you\’ll play a key role in managing rent collection and arrears recovery, supporting tenants in maximising their income and sustaining their tenancies. You will engage with various internal teams and external agencies, balancing firm but fair enforcement with a commitment to excellent customer service. Key Responsibilities Rent Collection : Deliver a responsive rent collection service using various contact methods, including phone, email, text, and in person visits. Income Maximisation : Support tenants in understanding and accessing benefits, including…
Rent Recovery Officer employer: Paradigm Housing Careers
Contact Detail:
Paradigm Housing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Recovery Officer
✨Tip Number 1
Familiarize yourself with the housing sector and current issues related to rent recovery. Understanding the challenges tenants face will help you demonstrate empathy and a results-driven approach during your interactions.
✨Tip Number 2
Highlight any experience you have in customer service or working with vulnerable populations. This will show that you can balance enforcement with compassion, which is crucial for a Rent Recovery Officer.
✨Tip Number 3
Prepare to discuss specific strategies you would use for effective rent collection and arrears recovery. Being able to articulate your approach will set you apart as a proactive candidate.
✨Tip Number 4
Network with professionals in the housing sector or join relevant online forums. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Rent Recovery Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in rent collection, customer service, and any roles that demonstrate your empathetic approach. Use keywords from the job description to align your skills with what they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the housing sector and your commitment to helping tenants. Mention specific examples of how you've successfully managed similar responsibilities in the past.
Highlight Relevant Skills: Emphasize skills such as communication, negotiation, and problem-solving in your application. These are crucial for a Rent Recovery Officer role, so provide examples of how you've used these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Paradigm Housing Careers
✨Show Empathy
As a Rent Recovery Officer, empathy is key. Be prepared to discuss how you have supported tenants in the past and demonstrate your understanding of their challenges. Share specific examples that highlight your ability to connect with people.
✨Highlight Your Results-Driven Approach
This role requires a focus on results. Be ready to talk about your previous successes in managing rent collection or reducing arrears. Use metrics or specific outcomes to illustrate your effectiveness in similar roles.
✨Demonstrate Strong Communication Skills
Effective communication is crucial for this position. Prepare to showcase your ability to engage with tenants and collaborate with internal teams. Practice articulating your thoughts clearly and confidently during the interview.
✨Understand the Housing Sector
Familiarize yourself with current issues in the housing sector, especially regarding rent recovery and tenant support. Being knowledgeable about relevant policies and practices will show your commitment and readiness for the role.
