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- Tasks: Manage a diverse caseload of anti-social behaviour cases and support customers effectively.
- Company: Join a dedicated ASB team focused on improving communities and resolving issues.
- Benefits: Enjoy a competitive salary, excellent benefits, and a hybrid working model.
- Why this job: Make a real impact in your community while enjoying a supportive work culture.
- Qualifications: Previous experience in managing ASB cases and knowledge of relevant legislation is essential.
- Other info: This is a 12-month parental leave cover position with flexible working options.
The predicted salary is between 39669 - 49669 £ per year.
ASB Case Manager (12m FTC) Salary: £39,669 + Excellent Benefits Office Location: High Wycombe + hybrid working (2 days in the office & 3 days working from home) The Vacancy Are you passionate about resolving anti-social behaviour (ASB) and improving communities? We are looking for an experienced Anti-Social Behaviour Case Manager to join our dedicated ASB team on a 12m Parental Leave/Mat Cover FTC. This role involves managing a varied caseload of ASB cases, including the most complex and serious incidents while providing vital support to customers, colleagues, and external stakeholders. Working within a hybrid model (two days in the office and three days working from home), you will play a key role in delivering our ASB service, ensuring cases are handled promptly and effectively, and always prioritising customer satisfaction. Ideally, you will have previous experience in managing ASB cases in a housing environment, with knowledge of the legislation and tools available to resolve these issues. Key Responsibilities: Manage a caseload of ASB cases, including complex and high-risk incidents. Build strong relationships with customers, colleagues, and external partners, working together to deliver positive outcome…
ASB Case Manager (12m Parental Leave FTC) employer: Paradigm Housing Careers
Contact Detail:
Paradigm Housing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASB Case Manager (12m Parental Leave FTC)
✨Tip Number 1
Familiarize yourself with the latest legislation and best practices related to anti-social behaviour. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing and community services sector. Engaging with others who have experience in ASB management can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully managed ASB cases. Highlighting your problem-solving skills and ability to work under pressure will set you apart.
✨Tip Number 4
Show your passion for community improvement during the interview. Employers appreciate candidates who are genuinely invested in making a positive impact on their communities.
We think you need these skills to ace ASB Case Manager (12m Parental Leave FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing anti-social behaviour cases. Use specific examples that demonstrate your ability to handle complex situations and your understanding of the legislation involved.
Craft a Compelling Cover Letter: In your cover letter, express your passion for resolving ASB issues and improving communities. Mention your previous experience in a housing environment and how it has prepared you for this role. Be sure to align your values with those of the organization.
Highlight Key Skills: Emphasize skills such as communication, problem-solving, and relationship-building in your application. These are crucial for managing a varied caseload and working effectively with customers and stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Paradigm Housing Careers
✨Show Your Passion for Community Improvement
Make sure to express your genuine interest in resolving anti-social behaviour and improving communities. Share specific examples from your past experiences that highlight your commitment to this cause.
✨Demonstrate Your Case Management Skills
Prepare to discuss your experience managing ASB cases, especially complex ones. Be ready to explain your approach to handling difficult situations and how you ensure customer satisfaction throughout the process.
✨Familiarize Yourself with Relevant Legislation
Brush up on the legislation and tools related to anti-social behaviour. Being knowledgeable about these aspects will show that you are well-prepared and understand the legal framework within which you will be working.
✨Highlight Your Relationship-Building Abilities
Since the role involves building strong relationships with various stakeholders, prepare examples of how you've successfully collaborated with customers, colleagues, and external partners in the past to achieve positive outcomes.
